- Report: #482408
Complaint Review: Travelers Indemnity - Hartford Connecticut
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Travelers Indemnity
www.travelers.com Hartford, Connecticut, United States of America
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Travelers Indemnity, The Charter Oak Fire Insurance Company, Travelers Insurance does not honor meeting times, takes advantage of women, and is not good to its customers. Consumers beware! Dallas, Georgia
We had many houses in my area damaged by hail last April. I had four different roofing companies inspect my roof and all four found damage. I myself inspected my roofs and agree that I have moderate hail damage (I have been a builder and facilities manager for 20 plus years). I filed a claim with Travelers. We made an appointment for 3:00 PM today. I had made arrangements to be here, along with the last roofer who had inspected my roof. The adjuster showed up three hours early, had not called t o inform me so that I could be here and ask questions, and took total advatage of that fact by sending (in my opinion) a less that qualified roofer up on my roof. He marked several places (20 or so). He then informed my wife that we had absolutely no damage (despite the 20 or so marked places). Those 20 do not represent even 10% of the damage that is visible to the naked eye. He left my wife with a very threatening appeal form (affidavit) that basically no roofer would touch because of fear of lawsuit. I cannot begin to explain how mad I am about the whole thing becase how underhanded and shady this looks to me. After going to many ripoff websites, I now see that Travelers was a bad choice for insurance. I will attempt to appeal this and if I am successful, then I will revise this report. If not, I will be shopping for another company.
2 Updates & Rebuttals
Smoke
Dallas,Georgia,
U.S.A.
Issue is settled to my satisfaction.
#2Author of original report
Fri, July 16, 2010
After much determination on my part and working with a local Traveler's agent, this issue has been resolved. Thanks goes out to Travelers for working with me to get this resolved!
Smoke
Dallas,Georgia,
U.S.A.
All is well!
#3Author of original report
Fri, July 16, 2010
After working with a local Traveler's agent, I was able to get this resolved to my satisfaction. Thank you Travelers for working with me to get this resolved.
