- Report: #67930
Complaint Review: Tree House Marketing - Jason Turley - Provo Utah
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Author Not Confirmed
Why?
Tree House Marketing - Jason Turley
400 W 5050 N Provo, 84604 Utah, U.S.A.
Phone:
800-698-9997
Web:
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Business Rating:
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Tree House Marketing -Jason Turley Waiting a year for refund on RETURNED products Provo Utah
I ordered a stop smoking aid from Turley Thompson in Nov of 2002. Of course it didn't work so I returned the product well within the 30 day range.
After several months of getting the run around I contacted my credit card company who could not assist me because the charge showed as international which is out of their hands.
I have contacted this company 1 time a week for the last 7 months inquiring about my refund. They always verify that I am due for a refund, but something prevents it. Change in billing systems won't allow a credit card refund..waiting for accounting to meet with the owner is another hold up.
On 9/2/03 I spoke with a rep who assured me any day now I should receive my refund. Still nothing at all!
Isn't there any type of action that consumers can take against this company??
Michelle
Loveland, Colorado
U.S.A.
After several months of getting the run around I contacted my credit card company who could not assist me because the charge showed as international which is out of their hands.
I have contacted this company 1 time a week for the last 7 months inquiring about my refund. They always verify that I am due for a refund, but something prevents it. Change in billing systems won't allow a credit card refund..waiting for accounting to meet with the owner is another hold up.
On 9/2/03 I spoke with a rep who assured me any day now I should receive my refund. Still nothing at all!
Isn't there any type of action that consumers can take against this company??
Michelle
Loveland, Colorado
U.S.A.
