Deana
Hugoton,#2Consumer Comment
Wed, April 16, 2003
Is this guy really for real??? He can't spell and he can't even write a complete sentence...and HE'S the owner??? On top of that, he has the nerve to call US the liars? There most certainly IS a refund this company offers...or I should say, PROMISED to us. It's clearly explained when you order the product, and I don't know ANYONE who would order a product without a satisfaction guarantee offered. Again, is this guy for real??? The ONLY problem with their refund policy is that they DON'T honor that refund, for every imaginable excuse under the sun. And...it's obvious that they never did have any intention of refunding our money, so our fate was actually sealed the MOMENT we gave them our credit card information. After that, it didn't matter if we were even sent the product, if we were sent more than we originally ordered, if we were overcharged, if we sent the product back within the trial period, or IF we've stood on our heads proving all of this and more to them. They HAVE our money and that's exactly how they planned it from the very start. I did get an email message back from Jason, the other owner, and I sensed a certain humaneness to him. He reads this website, so I'm surprised he hasn't left a message himself...maybe because he doesn't have anything to say. Hopefully it's not because he's laughing too hard to even type a rebuttle. I always try to see the good in people...a weakness of mine, I guess...so I'm hoping he turns out to be a decent guy. All any of us want is to be treated fairly, just as I know he would want to be treated. HI, JASON.
Thompson
Provo,#3REBUTTAL Owner of company
Tue, March 25, 2003
I hate to say but all people who wrote the reports here are liers. I am as an owner want to let you know that there is no refund for your order. My company do not accept any return.
Thompson
Provo,#4REBUTTAL Owner of company
Tue, March 25, 2003
I hate to say but all people who wrote the reports here are liers. I am as an owner want to let you know that there is no refund for your order. My company do not accept any return.
Thompson
Provo,#5REBUTTAL Owner of company
Tue, March 25, 2003
I hate to say but all people who wrote the reports here are liers. I am as an owner want to let you know that there is no refund for your order. My company do not accept any return.