Earl
Chicao,#2UPDATE EX-employee responds
Thu, July 10, 2003
Donna, This is really late; however, I just came across this. I totally understand where you're coming from. My sponsor, Nate Vortherms, promised me he can help me achieve my dreams which, at the time, was moving out and being on my own (that's the most I can remember from that dreams list). Anyway, I came home from my reg. job at the time (Asst. Mgr for a store) and noticed a pack of that exfoliating scrub sitting in my room. I looked at it and tried to remember if I ordered it or not. By the time I realized I didn't order it, it was too late. Nate ordered it for me using the credit card I used to buy two Buisness-in-a-Box. That credit card was at its limit, and that order he made threw it into overlimit fees. I didn't say anything at the time, because he said "I KNEW you were running out of that exfoliating scrub, so I ordered you some more." Now that I think back on it, I realize it was probably the amount he needed so that he could get paid or his "promotion". Another time was when I tried to order a restock of some of the stuff I sold and people were buying as well as some educational tapes. (Could you tell I was all gung-h*o for this company?) Well, the money was debited out of my checking account; however, they told me that the card was declined. I knew I didn't make any purchases that day (my card has a set daily limit I could spend or take out of an ATM) and I was wondering why it got declined. All they could tell me was that it was declined. I asked for the reason code why it got declined and she said that it didn't give a code. B.S. I used that same machine at work that they claim the CEO (or whatever he was) invented that revolutionized the checking industry. It gives a number after the declined depending on how you pay. You may have insufficient funds (which wasn't true at the time), your address is not correct (which happens when you move, and I was still living with the folks then), the card wasn't activated, etc. Anyway, I called and told them off calling them thieves amongst other derogatory names. The CSR told me to fax over a statement saying that it was charged to my account. I decided to wait until it was posted on my statement. I faxed it all in, expecting them to refund the money or send me my products. A few months passed, I quit my job to do this F/T, and my account got closed due to insufficient funds (because I got screwed and didn't get paid, but that's another story). Then one miraculous day, that money was back in my account. It only took them a few months to do it too. Typically, a credit refund takes a few business days. They took a few months. I think the rules are different if you're using a debit card, but I did get my money back. They took their sweet time doing it, but I got it back. I wish I could offer you more help, but all I can do now is sympathize with you and offer my support.
The FraudChick
Ethics,#3Consumer Suggestion
Mon, February 11, 2002
Donna, You made the most common mistake that people make when dealing with fraudsters. Believing what they say and allowing them to run out the fraud clock. They stalled you on your charge back time period with the credit card company. Attempt to charge back to costs anyway. You never needed Trek Alliance's permission to do that. Then, consider taking your friend to small claims because the Home Office may have been telling you the truth about your friend using your card. She can get your number once you use it with the company. Never assume. Also, make a theft report to the AG's office in Las Vegas Nevada and demand your money back through them. The AG's office will open investigations, so you can try there as well. I'm very sorry you lost all that money. The Fraud Chick [email protected]