- Report: #873729
Complaint Review: TrendyRugs.com - Internet
Reported By:
Michelle -
Colorado Springs, Colorado, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
TrendyRugs.com
Internet, United States of America
Phone:
Web:
trendyrugs.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
TrendyRugs.com TOTAL RIPOFF! FAST TO TAKE THE MONEY THEN YOU NEVER HEAR FROM THEM AGAIN! ! ! ! Internet
This company is a total RIPOFF! Was trying to replace a Korean Mink Blanket that the dry cleaners ruined. Found one similar to ours on trendyrugs.com, Looked the site over, goggled for reviews, came up with nothing bad that time. Should have searched again!
I placed the order on Mar 10 2010. The money was promptly charged to my card on Mar 12 2010. I have sent 5 emails to the company, and have NEVER gotten a response. We have moved since the order was placed, and I can not even get them to acknowledge the new address. As of today, Apr 25th 2010, the order is STILL showing as IN PROCESS. IT HASN'T EVEN SHIPPED!
Contacted the credit card company, and was told that I had to wait the full 4-6 weeks to see if they do actually deliver it. Well, it's been 6 weeks and one day since the money was charge and I am calling the credit card company back to process a dispute! I am also filing a complaint with the BBB.
Don't be fooled by this company. They do not full fill their Customer Satisfaction line of crap they post, nor do they actually have a customer service representative available to talk to you 24/7. They also won't respond to emails! Best advice....stay away from this company no matter what name they are running under.
I have found out that the parent company is ...
RugInternational
(425) 643-26191211 Mercer Island, Mercer Island, WA 98040
Some of the web address they run under are....
www.therugsfactory.com
www.trendyrugs.com
www.ruginternational.com
ruginternational.tripod.com
I placed the order on Mar 10 2010. The money was promptly charged to my card on Mar 12 2010. I have sent 5 emails to the company, and have NEVER gotten a response. We have moved since the order was placed, and I can not even get them to acknowledge the new address. As of today, Apr 25th 2010, the order is STILL showing as IN PROCESS. IT HASN'T EVEN SHIPPED!
Contacted the credit card company, and was told that I had to wait the full 4-6 weeks to see if they do actually deliver it. Well, it's been 6 weeks and one day since the money was charge and I am calling the credit card company back to process a dispute! I am also filing a complaint with the BBB.
Don't be fooled by this company. They do not full fill their Customer Satisfaction line of crap they post, nor do they actually have a customer service representative available to talk to you 24/7. They also won't respond to emails! Best advice....stay away from this company no matter what name they are running under.
I have found out that the parent company is ...
RugInternational
(425) 643-26191211 Mercer Island, Mercer Island, WA 98040
Some of the web address they run under are....
www.therugsfactory.com
www.trendyrugs.com
www.ruginternational.com
ruginternational.tripod.com
1 Updates & Rebuttals
mdelynn
Colorado Springs,Colorado,
United States of America
wrong year in date of report
#2Author of original report
Wed, April 25, 2012
Upon reviewing the report I placed, the year in the date of order is wrong. I placed the order on March 10, 2012, the money was charged to the card on March 12, 2012, and today's date is April 25, 2012.
