Complaint Review: Triad Financial - Huntiington Beach California

I have been trying to resolve a problem created by ROADLOANS and they want me to bear the burden of proof by faxing paperwork to them. Problem is, the fax line is non-working in their research department. I have also sent a personal letter to the president Carl Webb and he never replied. I am posting my comments to prevent other consumers from being taken advantage also.

i finally resolved my matter with these folks and yes they do have a office in chicago folks i have photos of it mandy you did the right thing get a lawyer now!! i had to and my lawyer had a hard time getting them to return phone calls

I don't even know where to start, I purchaced a car from Drivers Select in Dallas TX, All of my information I revieved on my loan was fro Prestige Financial in Salt Lake City UT. I statred reciving statements from Triad Financial, and paied my car note to their Palistine IL address. In October of 2006, i set up a direct draft from my bank account. My Oct. payment came out as intended on the date I requested. At this time I also set up my November payment to be drafted from my account on Nov. 20. Well that day came and went, I called on Nov 24 to ask if they had drafed my payment, and I was told that no payments had been made to my account. At this time Serena (the Customer Service lady) told me to go ahead and make a payment, so I did. Come to find out they took my payment that was scheduled to come out on the 20, on the 29, as well as the payment I made on the 24th. They doubble drafted my account, after they told me thay would not. I contacted Triad and notified them of the mix up, they requested a bank statement showing the double payment. By this time my bank account was in the hole $774.91. I sent them my statement, and 2 weeks later I recived a check from Triad for $438.50, the amount of my car payment, they stated they would take care of my $416.00 in OD fees, they did not. I had given up on ever seeing anything when I recived a call from Triad stating my account was past due for November. Hahahahaha..... Triad stated that my bank had returned the 2ond payment, they had not I even have a letter from my banker stating that the only credit to my account was for 1 payment of 438.50, I have sent them a certified copy of this letter along with my bank history for the last 6 months! I have spoken with over 100 diferent employees at this office, they call my phone upwards of 30 times per day. They have been notified both in writing, and by phone not to call me during my work hours of 9am to 5:30pm, I am a surgery nurse for crying out loud, I can't argue with Triad when I have someones kidney in my hand. I talk to them when I am off work or on lunch each time I have reminded them of what is going on, and not to contact me by phone. Well yesterday I recieve a call stating my Nov payment is now 60 days padt due, and they will be comming to collect my car if a payment was not made. They pushed me for my account information, I finally made a payment of 438.50, The lady I spoke with assured my account would be taken off the collection list, and my account current. Well now they have screwed my account up so bad they say my Dec. Payment was returned, it wasn't they have called me 32 times today I have spoken with someone on 3 different occasions today. I have told them to contact my attorney, faxed my origional do not contact by phone letter, I do not know what else to do these people harass the living s*#t out of you! I have sent them so much proof that they are the ones at fault, now I am out over 1400.00 that I shouldn't be responsible for. Plus I have recived councling at my employer that if my phone does not stop ringing at work I will be terminated. YES THEY ARE CALLING MY WORK CELL PHONE ISSUED BY MY EMPLOYER!!!!They were never given this number as a number to contact me. They have also called my parents, my in law's and my sister in law all who live in WI, I am in TX. Any ideas how to get them to stop, good attorneys or people with similar dealings please contact me. we may need to form a support group. LOL (((ROR REDACTED E-MAIL ADDRESS FOR SECURITY PURPOSES))) PLEASE ADD ME TO THE CLASS ACTION!!!! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

I don't even know where to start, I purchaced a car from Drivers Select in Dallas TX, All of my information I revieved on my loan was fro Prestige Financial in Salt Lake City UT. I statred reciving statements from Triad Financial, and paied my car note to their Palistine IL address. In October of 2006, i set up a direct draft from my bank account. My Oct. payment came out as intended on the date I requested. At this time I also set up my November payment to be drafted from my account on Nov. 20. Well that day came and went, I called on Nov 24 to ask if they had drafed my payment, and I was told that no payments had been made to my account. At this time Serena (the Customer Service lady) told me to go ahead and make a payment, so I did. Come to find out they took my payment that was scheduled to come out on the 20, on the 29, as well as the payment I made on the 24th. They doubble drafted my account, after they told me thay would not. I contacted Triad and notified them of the mix up, they requested a bank statement showing the double payment. By this time my bank account was in the hole $774.91. I sent them my statement, and 2 weeks later I recived a check from Triad for $438.50, the amount of my car payment, they stated they would take care of my $416.00 in OD fees, they did not. I had given up on ever seeing anything when I recived a call from Triad stating my account was past due for November. Hahahahaha..... Triad stated that my bank had returned the 2ond payment, they had not I even have a letter from my banker stating that the only credit to my account was for 1 payment of 438.50, I have sent them a certified copy of this letter along with my bank history for the last 6 months! I have spoken with over 100 diferent employees at this office, they call my phone upwards of 30 times per day. They have been notified both in writing, and by phone not to call me during my work hours of 9am to 5:30pm, I am a surgery nurse for crying out loud, I can't argue with Triad when I have someones kidney in my hand. I talk to them when I am off work or on lunch each time I have reminded them of what is going on, and not to contact me by phone. Well yesterday I recieve a call stating my Nov payment is now 60 days padt due, and they will be comming to collect my car if a payment was not made. They pushed me for my account information, I finally made a payment of 438.50, The lady I spoke with assured my account would be taken off the collection list, and my account current. Well now they have screwed my account up so bad they say my Dec. Payment was returned, it wasn't they have called me 32 times today I have spoken with someone on 3 different occasions today. I have told them to contact my attorney, faxed my origional do not contact by phone letter, I do not know what else to do these people harass the living s*#t out of you! I have sent them so much proof that they are the ones at fault, now I am out over 1400.00 that I shouldn't be responsible for. Plus I have recived councling at my employer that if my phone does not stop ringing at work I will be terminated. YES THEY ARE CALLING MY WORK CELL PHONE ISSUED BY MY EMPLOYER!!!!They were never given this number as a number to contact me. They have also called my parents, my in law's and my sister in law all who live in WI, I am in TX. Any ideas how to get them to stop, good attorneys or people with similar dealings please contact me. we may need to form a support group. LOL (((ROR REDACTED E-MAIL ADDRESS FOR SECURITY PURPOSES))) PLEASE ADD ME TO THE CLASS ACTION!!!! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

I don't even know where to start, I purchaced a car from Drivers Select in Dallas TX, All of my information I revieved on my loan was fro Prestige Financial in Salt Lake City UT. I statred reciving statements from Triad Financial, and paied my car note to their Palistine IL address. In October of 2006, i set up a direct draft from my bank account. My Oct. payment came out as intended on the date I requested. At this time I also set up my November payment to be drafted from my account on Nov. 20. Well that day came and went, I called on Nov 24 to ask if they had drafed my payment, and I was told that no payments had been made to my account. At this time Serena (the Customer Service lady) told me to go ahead and make a payment, so I did. Come to find out they took my payment that was scheduled to come out on the 20, on the 29, as well as the payment I made on the 24th. They doubble drafted my account, after they told me thay would not. I contacted Triad and notified them of the mix up, they requested a bank statement showing the double payment. By this time my bank account was in the hole $774.91. I sent them my statement, and 2 weeks later I recived a check from Triad for $438.50, the amount of my car payment, they stated they would take care of my $416.00 in OD fees, they did not. I had given up on ever seeing anything when I recived a call from Triad stating my account was past due for November. Hahahahaha..... Triad stated that my bank had returned the 2ond payment, they had not I even have a letter from my banker stating that the only credit to my account was for 1 payment of 438.50, I have sent them a certified copy of this letter along with my bank history for the last 6 months! I have spoken with over 100 diferent employees at this office, they call my phone upwards of 30 times per day. They have been notified both in writing, and by phone not to call me during my work hours of 9am to 5:30pm, I am a surgery nurse for crying out loud, I can't argue with Triad when I have someones kidney in my hand. I talk to them when I am off work or on lunch each time I have reminded them of what is going on, and not to contact me by phone. Well yesterday I recieve a call stating my Nov payment is now 60 days padt due, and they will be comming to collect my car if a payment was not made. They pushed me for my account information, I finally made a payment of 438.50, The lady I spoke with assured my account would be taken off the collection list, and my account current. Well now they have screwed my account up so bad they say my Dec. Payment was returned, it wasn't they have called me 32 times today I have spoken with someone on 3 different occasions today. I have told them to contact my attorney, faxed my origional do not contact by phone letter, I do not know what else to do these people harass the living s*#t out of you! I have sent them so much proof that they are the ones at fault, now I am out over 1400.00 that I shouldn't be responsible for. Plus I have recived councling at my employer that if my phone does not stop ringing at work I will be terminated. YES THEY ARE CALLING MY WORK CELL PHONE ISSUED BY MY EMPLOYER!!!!They were never given this number as a number to contact me. They have also called my parents, my in law's and my sister in law all who live in WI, I am in TX. Any ideas how to get them to stop, good attorneys or people with similar dealings please contact me. we may need to form a support group. LOL (((ROR REDACTED E-MAIL ADDRESS FOR SECURITY PURPOSES))) PLEASE ADD ME TO THE CLASS ACTION!!!! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

David* I too have been a victim of this horrible company. Triad should quailfy for that show DIRTY JOBS! I would'nt be suprised of this company was owned by the DEVIL himself. I dont know if you are aware but this is where payments are sent in the chicago area. TFC Dept CH10104 Palatine, IL 60055. This is the only place I have ever mailed my payments to in the area. Hope this helps! I had my car with them for over 2 years and have never had the pleasure of speaking with one decent person from that company. Please include me in on that Class Action Lawsuit. Ms Butler Sick of Triad in IL

David, I read your report and I try everyday to check for any new reports. I cannot stress enough for everyone to file the proper complaints against them. Did you file reports with the California Att General, the FTC, and your State's AG? If not, please do so. These reports can be filed online. Another suggestion would be to talk to a lawyer. Did you suffer any credit damage due to their stupidity?, has your issue been resolved? If not, you need to consult with an attorney. Pull a credit report on yourself just to make sure. I have my day in court with them in November. They are trying to get a summary judgment. Little do they know, I have a bomb to drop to the court. As far as the class action goes, slow but pushing forward. I already added you to the victims list. Keep me informed. Good Luck to you.