- Report: #691960
Complaint Review: Trilegiant - Nashville Tennessee
Reported By:
MonicaM -
North Grosvenordale, Connecticut, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Trilegiant
PO Box 41248, Nashville, 37204 Tennessee, United States of America
Phone:
Web:
Greatfunsite.com
Categories:
Business Rating:
(0)
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Trilegiant Greatfun Calculated Scam Nashville, Tennessee
When I phoned in to order a totally unrelated item recently after an informercial, I was asked to join GreatFun, a discount entertainment and travel scam put out by Trilegiant. I specifically said NO, but I received a membership kit this week anyway.
I have 30 days to cancel, but I don't know when that dates back to, since I never authorized anything.
To cancel the membership, I called twice at 877-488-9480. After punching in my "membership" number, I was told that Greatfun couldn't talk because "all our customer representatives are taking care of other customers. Please call back later."
I do believe I was given a number that alerts the system and, so, I get nowhere when I call in.
Instead, I wrote to the address in Nashville, Tenn., and noted in cancelling the membership scam that I was aware of Trilegiant's horrible reputation with consumers. I demanded the $1 deducted for my first month's membership from my debit account and stated I did not want to be double-billed or further billed for the $19.99 monthly fees.
And now I am waiting for the cancellation confirmation to be emailed to me.
I have 30 days to cancel, but I don't know when that dates back to, since I never authorized anything.
To cancel the membership, I called twice at 877-488-9480. After punching in my "membership" number, I was told that Greatfun couldn't talk because "all our customer representatives are taking care of other customers. Please call back later."
I do believe I was given a number that alerts the system and, so, I get nowhere when I call in.
Instead, I wrote to the address in Nashville, Tenn., and noted in cancelling the membership scam that I was aware of Trilegiant's horrible reputation with consumers. I demanded the $1 deducted for my first month's membership from my debit account and stated I did not want to be double-billed or further billed for the $19.99 monthly fees.
And now I am waiting for the cancellation confirmation to be emailed to me.
