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  • Report:  #1436448

Complaint Review: Truderm Ageless Skin - Internet

Reported By:
Leslie - Chapel Hill, North Carolina, United States
Submitted:
Updated:

Truderm Ageless Skin
Internet, United States
Phone:
877-920-0469, 800-995-655
Web:
http://luminaryskincare.org
Tell us has your experience with this business or person been good? What's this?

I ordered a trial of Luminary Ageless Skin Cream and started to see charges of $93.87 and $70.00 on my credit card statement.  When I called I was told that the "fine print" said that I had to cancel within 30 days or there would be an automatic "membership" and monthly supply of the face cream.  I did not see the fine print and have been charged this exhorbitant amount for a product which I am unable to use (allergic reaction).  They denied the second charge of $70.00 saying that they "did not see it" and yet it is on my statement.  They did cancel my "membership" but would not refund any of the charges.



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