- Report: #613045
Complaint Review: Trugreen - Louisville Kentucky
Reported By:
Kim -
Crystal Lake, Illinois, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Trugreen
PO Box 9001501 Louisville, 40290 Kentucky, United States of America
Phone:
5025836546
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Trugreen Promised first application free. Now they want me to pay and they will give the 2nd one free. Louisville, Kentucky
Kevin signed me up for a 5 application program. He
offered a $50.00 referral fee from my neighbor stating the fir 1 and 1/2 apps
would be at no cost. First application was 4/17/2010. Call Norma on 5/6/2010
after I received a bill. Took over 1/2 on the phone but she finally found it and
told me it would be taken care of. Received another bill called the office
6/11/10 and was told I have to pay for this one and then they will give me the
second one free. Called sales and talked to the "manager" and he too stated that
I have to pay the first one and they would like to earn my business. I asked him
to zero out the bill as promised and he hung up telling me "I'm not seeing the
big picture" I canceled my service but will not pay this bill. Sounds like a
scam to me.
offered a $50.00 referral fee from my neighbor stating the fir 1 and 1/2 apps
would be at no cost. First application was 4/17/2010. Call Norma on 5/6/2010
after I received a bill. Took over 1/2 on the phone but she finally found it and
told me it would be taken care of. Received another bill called the office
6/11/10 and was told I have to pay for this one and then they will give me the
second one free. Called sales and talked to the "manager" and he too stated that
I have to pay the first one and they would like to earn my business. I asked him
to zero out the bill as promised and he hung up telling me "I'm not seeing the
big picture" I canceled my service but will not pay this bill. Sounds like a
scam to me.
