- Report: #1347564
Complaint Review: Tudor Home Improvements - Evans Georgia
Reported By:
DismayedCustomer1991 -
Augusta, Georgia, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Tudor Home Improvements
955 Hunting Horn Way West Evans, 30809 Georgia, USA
Phone:
706-373-2410
Web:
http://tudorhomeimprovements.com
Categories:
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Tudor Home Improvements Randy Tudor Shoddy Workmanship and Breach of Contract Evans Georgia
Report Attachments
Tudor Home Improvements was hired in September 2016 to fully replace damaged wood, flashing, and other features on our chimney and repair interior and exterior damages from a leak on the chimney. Tudor Home Improvements did not fully or properly repair the chimney and delivered severely subpar work on both the interior and exterior of the house. Much of the exterior repair work was done behind existing vinyl siding, so the quality of their work did not become apparent until we later had another contractor remove the vinyl siding, revealing Tudor's work product. Instead of removing and replacing all damaged wood, siding, flashing, etc.,
Tudor simply put up various pieces of wood, plywood, and flashing, effectively delivering a "patch" job. For the $2,850.00 that we paid, Tudor was supposed to deliver "turnkey" (quoting Mr. Tudor when he gave the quote) work, not a patch job. In the interior of the house, where Tudor was engaged to repair drywall and molding damage from the chimney leak, he yet again delivered subpar work. The patches on the wall and ceiling, rather than being turnkey, are very visible, contain cracks, and frankly look worse than the initial damage. At the time the services were delivered,
we were willing to overlook the subpar work on the interior of the house because we assumed the exterior work had been done in a high quality manner per our agreement. After discovering the poor quality of the exterior work (when the vinyl siding was removed) and paying another contractor to fix the work, we simply could not overlook Tudor's poor workmanship and failure to deliver on our agreement. Mr. Tudor, rather than living up to the "100% Customer Satifaction Guarantee" that he advertises, has chosen to ignore requests to resolve this matter. Beware -- do not use Tudor Home Improvements or Randy Tudor if you value your money and property.
