J turner
York Business Park, York,#2REBUTTAL Owner of company
Tue, November 24, 2009
We are extremely concerned at the content of this report as we do in fact have extensive relationships with banks globally. Our literature is very clear and explicitly advises clients where a deposit is required to open a bank account prior to them choosing to proceed with an application. We adopt very high standards of customer service, working very closely with the Financial Ombudsman Service, the Office of Fair Trading and Trading Standards to ensure that our service meets with their high standards. Our office and staff dealing with any client case are available during normal business hours to answer any queries that a client may have and it is untrue that any member of staff is not available to deal with any queries that an applicant may have. In addition, our Terms of Business are available on our web site prior to purchase of our services and we are happy to discuss the manner in which any of our services are offered to an applicant prior to them ordering from us. In many cases our services carry a money back guarantee.
Regrettably this report does not contain any method of contacting the individual submitting this information, however if they would kindly contact our office, we are happy to discuss their case with them and reach an amicable resolution.