- Report: #825075
Complaint Review: turntable basics - Internet
Reported By:
frank d. -
newfane, New York, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
turntable basics
550 n. lexington pkwy. 14108 Internet, United States of America
Phone:
Web:
turntable basics.com
Categories:
Business Rating:
(0)
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turntable basics turntable basic turntable belt on 1/02/12 Internet
ordered turntable belt for a realistic stereo juliette model on jan.2,2012 via first class mail still have not received.ishould have received by now. thank you
1 Updates & Rebuttals
Turntable Basics
St Paul,Minnesota,
This belt was backordered and has been shipped
#2REBUTTAL Owner of company
Wed, July 24, 2013
Turntable Basics has served more than 50,000 customers in the last 12+ years. I stock more than 300 products and from time to time, some items are backordered. In the past, when orders are backed up and production, packaging and shipping all need to completed, email has been allowed to fall by the wayside. This is a one person operation, and there usually are not enough hours in the day to remain caught up on daily and long-term business tasks, particularly during times when the house or the car have required extensive repairs. I would like to convey my most sincere apologies for this lapse in judgment. Customer communications has been moved to the top of each day's priority list.
