- Report: #1160227
Complaint Review: tvsuperstores.com - Internet
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Author Not Confirmed
Why?
tvsuperstores.com
Internet, USA
Phone:
866-546-4602
Web:
tvsuperstores.com
Categories:
Business Rating:
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tvsuperstores.com fraudulent Brooklyn Internet
I purchased a large screen tv through the internet and was contacted by the salesman saying the advertised model was over four years old. He then stated he could upgrade me to a new and better model for three hundred dillars more. He would also include free shipping, a wall mount and a cable for free. I upgraded as it was still a good deal.
I waited two weeks and then called the customer service line to see where my tv was. I was told after three days of calls it was lost in shipment. I was then told a new one would be shipped express immediately and I should call the next day for a mtracking number. I called the next day and was told it wasn't yet available to call the next day. I called the next day and was told the tv was still in the warehouse waiting to be picked up and a number would be available the next day. I called back the next day and was told , very rudely , that it was not available and they were doing the best they could and they hung up. I should state the same person answered the phone and did all these transactions.
It is now almost three weeks later and still no tv, no answers from emails or phone calls and my only recourse is to go through my credit card to get my money back
