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  • Report:  #249160

Complaint Review: TY COHEN - PLATINUM MILLENIUM - BRIDGEPORT Internet

Reported By:
- GROTON, Connecticut,
Submitted:
Updated:

TY COHEN - PLATINUM MILLENIUM
BRIDGEPORT, Internet, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
When I bought the Ultimate Record label package from TY Cohen last year it offered a video with it on the site Which wasnt included when i received the package. I called & asked where the video was & they said it was included & didn't exist! But at the time it was advertised on the site. They also didnt want to refund my money! This guy is a total rip-off. I now see that they have taken that portion off they are false advertisers & sell dreams Not great information! beware Dont buy his packages.

Terrill

GROTON, Connecticut
U.S.A.


1 Updates & Rebuttals

Ty

Garner,
North Carolina,
U.S.A.
This customer was right, but we tried to help him and he refused

#2REBUTTAL Individual responds

Sat, February 09, 2008

This customer was right. At the time that he ordered there was a mention of a video that was included. The video actually had to be recalled do to manufacturing problems, so we offered him a refund or a credit, yet he refused to respond to our contact attempts. At this point we are still open to giving him a refund, credit or combination of the two. The ball s in his court. Our customers are extremely important to us. Please contact us to get this matter resolved asap. You can call us toll free at 1-866-752-9968 or send us an email to support a t platinummillennium.com

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