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  • Report:  #1504236

Complaint Review: Uber - San Francisco CA

Reported By:
Kaytrina - Southfield, Michigan, United States
Submitted:
Updated:

Uber
San Francisco, CA, United States
Web:
www.uber.com
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On Wednesday January 20th 2021 the day that President Biden was getting inaugurated I was out providing services for persons in need of rides... on that day I provided a little over 4 hours of driving which my total was $80.33... During this pandemic everything is very uncertain of these days . I'm doing my best to keep myself above water I have no money at this time so my only go-to was to do Uber I went home after doing the 4 plus hours and I decide to go back out the next day which would have been Thursday so I wanted to cash out the $80.33 to get gas for my car and perhaps maybe a few groceries

but as I looked at my account my money has been frozen!!! I have contacted Uber numerous times to which they have still not given me a reason why my account is frozen I'm told that it's being under investigation but I don't know why and no one has contacted me text me or even sent the email at this point in time as of right now I still don't have an answer and I still am not able to retrieve my funds I think that this is very unfair and very embarrassing for a company that's a giant compared to me I have no way of contacting anyone to find out what's going on with my account

I think this is very unfair and very unreasonable for such a company to treat employees like this during these times so I had no choice but to put this out online so it can be made aware to other persons maybe are having the same issue I had been doing Uber since 2017



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