- Report: #1449135
Complaint Review: UBER - Winter Park Florida
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Author Confirmed
Why?
UBER
Winter Park, Florida, United States
Web:
uber.com
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Business Rating:
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UBER Cleaning Fee Scam Winter Park Florida
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My wife and I used uber to go out to dinner on Saturday. Our ride home was 5 miles - 10 minutes. It came out to around $15, we didn't really speak to the uber driver, Henrry Lopez Francheschi, much but he offered us mints at the end of our ride and seemed nice. We were home by 9:51PM. Early night for alot of people. In he morning I woke up and saw that I was charged a $150 cleaning fee. They charged my card with no quetions asked. I've emailed them a few times but haven't heard anything back. I've looked online and have heard of multiple similar stories. Looks like a scam the drivers and pulling and Uber doesn't really seem to care. My friend had a similar fee charge after he left a bad review for a driver. I fell asleep before I could leave a reveiw or tip, which I always tip and leave a positive reveiw. My UBER rating is 4.9 and I've taken 100s of rides over the years. Very stupid for UBER to pull this. Not much to do other than not use UBER anymore. I've heard on forums some people take pictures but who do you send them to? UBER hasn't responded to multiple requests.
