- Report: #1147088
Complaint Review: ubreakifix - hallandale beach Florida
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Author Not Confirmed
Why?
ubreakifix
730 W Hallandale Beach Blvd #111 hallandale beach, 33009 Florida, USA
Phone:
(954) 589-2455
Web:
http://www.ubreakifix.com
Categories:
Business Rating:
(0)
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ubreakifix Complete Scam and Rip Off!! hallandale beach Florida
This company is shamelessly ripping people off. I had my iPhone 5 cracked screen replaced (instead of using the AT&T insurance....didnt want the hassle of a new phone), bought the recommended case, and the recommended $30 screen protecter ("this will prevent your screen from breaking next time") to the tune of $170 (the insurance deductible for a new phone was $150). 4 DAYS later the glass cracked underneath the $30 screen saver. I did NOT drop it, drop anything on it, or otherwise do anything to break it. When I went in, I was told something must have crushed the phone. What? Like my lipstick or check book??? It was fine, I put it in my purse, went to work, it was broke. They told me it wasnt the same glass as the original (no guerilla glass), was not under warranty, and they would do me the honor of fixing it again for 50% off ($60).
1 Updates & Rebuttals
uBreakiFix
Orlando,Florida,
uBreakiFix Customer Service
#2UPDATE Employee
Mon, June 30, 2014
Hello,
We here at uBreakiFix are very sorry to hear that you are not pleased with your recent visit to this location. We hold customer service in the absolute highest regard, and if you are not pleased with your experience, we want to know the details. Your honest feedback provides us with an opportunity to learn and grow.
Our Customer Support Team has tried reaching out to you on several occasions, in an effort to get this resolved. We would like to work with you to resolve this situation in a prompt and positive manner. Please call our customer support team at 877-320-2237 to work withus on a resolution.
Thank you for your time.
