- Report: #1439196
Complaint Review: UBREAKIFIX - Orange California
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Author Confirmed
Why?
UBREAKIFIX
655 South Main Street, Suite 210 Orange, 92868 California, United States
Phone:
(714) 835-5716
Web:
https://www.ubreakifix.com/locations/orange
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
UBREAKIFIX They BROKE my Cellphone, and LIED!!! Orange California
I Left my Galaxy Note5 at UBREAKIFIX in Orange, CA on 3/25/18 because it froze right before a Samsung update, but cellphone would start as usual then it froze. I took it to UBREAKIFIX to diagnose and they called me telling me it was "Unrepairable." When I picked it up it was totally dead. Battery is/was good but cellphone wouldn't start at all, totally dead! "MY CELLPHONE WAS NOT DEAD AT TIME THAT I LEFT IT at UBREAKIFIX," it was ONLY "FROZEN but it would start but would freeze." (Battery is still working) I was not given a reason. I asked for a status of their findings or a troubleshooting report and the guy would only shrug his shoulders, I then asked him to ask the Technician and then was told that "It was DEAD at time they got it," which is an "Incredible, unbelievable LIE" I spoke with UBREAKIFIX Headquarters a few times an they stuck with their same "LIES." So now, I just got a call from Sarah from UBREAKIFIX Headquarters telling me that it was a "motherboard issue" and to call Samsung. BEWARE with UBREAKIFIX, they're an UNETHICAL business!
