- Report: #563942
Complaint Review: UggBootShare.com - Internet
-
Author Confirmed
Why?
UggBootShare.com
801 victor ave # 3 Ininglewood California 90302 Internet, United States of America
Phone:
1-8950761188
Web:
http://www.uggbootshare.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
UggBootShare.com UggBootShare.com Worst Customer Service! Stay Clear! Internet
Hello:
I ordered a pair of woman's UGGs, gray, knightsbridge, in size "8".
After receiving the boots, the zip-up would not pass my wife's calves. My sister-in-law (5'6"/118) owns the same boots, size 8 in tan, and the one's sent out would not clear her calves. The boots (same size) purchased locally fit just fine. I don't know where UggBootShare get's it's supply, whether they are "less-than-perfect" (hence the deep discounts?), but these are defective.
The one's purchased locally fit both fine, the boots YOU sent will not fit. Our neighbor who has a pair (which interested my wife) tried them as well. With a smaller foot and size, she struggled to get the boot to to zip.
Clearly, the boots you sent were manufactured off-size, and are problematic due to materials, or workmanship. Please make arrangements with me for return shipment and complete refund.
In the event you are uncooperative in this request, after contacting your corporate entities and making the request there, I assure you I will dedicate 3 days to Twittering UggBootShares' insane inability to please a customer.
You will appear on Ripoff Report.com, Consumerist, Yelp, and a virtual plethora of other consumer oriented sites. Please take me seriously in this alert advising as many other consumers as I am able,about UggBootShares egregious handling of our situation with improperly manufactured boots/off specifications when one boot fits, another (same size) does not.
You had someone respond to our first mail with this comment:
---------- Forwarded message ----------
From: uggbootshare <[email protected]>
Date: Tue, Feb 2, 2010 at 12:08 AM
Subject: Re: knightsbridge return
To: XXXXXXXX <http://mail.google.com/mail/?view=cm&fs=1&tf=1&[email protected]>
Was this intended to be sarcastic, "gotcha" remark (from someone who does not do English well at all)? How graceless.
I invite you to correspond quickly,
I ordered a pair of woman's UGGs, gray, knightsbridge, in size "8".
After receiving the boots, the zip-up would not pass my wife's calves. My sister-in-law (5'6"/118) owns the same boots, size 8 in tan, and the one's sent out would not clear her calves. The boots (same size) purchased locally fit just fine. I don't know where UggBootShare get's it's supply, whether they are "less-than-perfect" (hence the deep discounts?), but these are defective.
The one's purchased locally fit both fine, the boots YOU sent will not fit. Our neighbor who has a pair (which interested my wife) tried them as well. With a smaller foot and size, she struggled to get the boot to to zip.
Clearly, the boots you sent were manufactured off-size, and are problematic due to materials, or workmanship. Please make arrangements with me for return shipment and complete refund.
In the event you are uncooperative in this request, after contacting your corporate entities and making the request there, I assure you I will dedicate 3 days to Twittering UggBootShares' insane inability to please a customer.
You will appear on Ripoff Report.com, Consumerist, Yelp, and a virtual plethora of other consumer oriented sites. Please take me seriously in this alert advising as many other consumers as I am able,about UggBootShares egregious handling of our situation with improperly manufactured boots/off specifications when one boot fits, another (same size) does not.
You had someone respond to our first mail with this comment:
---------- Forwarded message ----------
From: uggbootshare <[email protected]>
Date: Tue, Feb 2, 2010 at 12:08 AM
Subject: Re: knightsbridge return
To: XXXXXXXX <http://mail.google.com/mail/?view=cm&fs=1&tf=1&[email protected]>
"hello friend
we have got your mail.and but it seems no problems on the boots.is it?
just because it is narrow to zip up to tuck the jeans in it.is it that's your problem?
sincerely"
Was this intended to be sarcastic, "gotcha" remark (from someone who does not do English well at all)? How graceless.
I invite you to correspond quickly,
2 Updates & Rebuttals
Ron
Highland park,Illinois,
USA
UggBootShare. Smarmy business selling fake UGGs
#2Author of original report
Wed, February 17, 2010
"Another fake ugg company but actually posing as the real thing by debating the issue on their fake site ??!! Unbelievable...stay away from uggbootshare.com".
"Hi, yes, I just got my """ Uggs" from them, and my face is itching from the chemical!!!
Please, I bought Adirondack tll 5498 and these are not real they are fake!!!
Well, hopefull I will get my money back!!!"
_Unfortunately, that woman will NOT get her money back. UggBootShare is run from a P.O. Box, and the complaints I've seen since my run-in with them, confirm they do very bad business.
In another report I explain how their "returns" dept. asked for $35 to be "put in a boot", so the return would be authorized. I believe that's EXTORTION?
In the mean time, save yourself some almost guaranteed grief, and find your boots at consumer-oriented online shops that don't practice extortion.
Very bad company and people.
Ron
Highland park,Illinois,
USA
UggBootShare.com practising extortion!
#3Author of original report
Tue, February 16, 2010
This is a follow up to
my original
report on this company. I'll paste my letter to them which makes my
concerns
clear:
Hello:
I ordered a pair of women's size 8 UGGs, Grey, Knightsbridge. After receiving the boots, the zip-up will not pass her calves. My sister-in-law tried the (5'6"/118), and they would not zip. Our neighbor who has a pair (which
interested my wife) tried them as well. Where the pair she bought locally zip fine (SAME SIZE), the pair from YOU, do not. I consider this an error in manufacturing/workmanship. This is unacceptable.
After an email to return, we were told this was not an acceptable reason for exchange? Please make arrangements with me for return shipment and complete refund.
In the event you are uncooperative in this request, after contacting your corporate entities and making the request there, I assure you I will dedicate 3 days to Twittering UggBootShare.coms' insane inability to please a
customer. You will appear on RipOffRepots.com,(((Redacted))) (((Redacted))) and a virtual plethora of other consumer oriented sites. Please take me seriously in this alert to make public, as much as I am able, your unwillingness to return boots that are clearly manufactured out of specifications. I invite you to correspond quickly,
As of this writing, the company (UggBootShare.com), responded to me and I quote:
On Wed, Feb 3, 2010 at 8:41 PM, uggbootshare <[email protected]> wrote: "Hello friend you can send them back,but you should put $35 inside of boot for shipping payment.
sincerely"
It is my assertion this request, regardless of the employee that responded to me, constitutes "extortion". It is informal (all lower caps, no name attached), and clearly not representative of of a professional at UggBootsShare.com. I plan to file a complaint with the "Internet Crime Complaint Cenetr", which is a body combining the FBI, NW3C (White Collar Crime), and the BJA. For reference, the web site is:
http://www.ic3.gov/default.aspx .
This has now, in my opinion, escalated from lousy service to the crime of extortion (they'll take the boots back, if I slip $35 into a boot?). Once again, I admonish anyone who reads this to be wary of dealings with this organization.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Hello:
I ordered a pair of women's size 8 UGGs, Grey, Knightsbridge. After receiving the boots, the zip-up will not pass her calves. My sister-in-law tried the (5'6"/118), and they would not zip. Our neighbor who has a pair (which
interested my wife) tried them as well. Where the pair she bought locally zip fine (SAME SIZE), the pair from YOU, do not. I consider this an error in manufacturing/workmanship. This is unacceptable.
After an email to return, we were told this was not an acceptable reason for exchange? Please make arrangements with me for return shipment and complete refund.
In the event you are uncooperative in this request, after contacting your corporate entities and making the request there, I assure you I will dedicate 3 days to Twittering UggBootShare.coms' insane inability to please a
customer. You will appear on RipOffRepots.com,(((Redacted))) (((Redacted))) and a virtual plethora of other consumer oriented sites. Please take me seriously in this alert to make public, as much as I am able, your unwillingness to return boots that are clearly manufactured out of specifications. I invite you to correspond quickly,
As of this writing, the company (UggBootShare.com), responded to me and I quote:
On Wed, Feb 3, 2010 at 8:41 PM, uggbootshare <[email protected]> wrote: "Hello friend you can send them back,but you should put $35 inside of boot for shipping payment.
sincerely"
It is my assertion this request, regardless of the employee that responded to me, constitutes "extortion". It is informal (all lower caps, no name attached), and clearly not representative of of a professional at UggBootsShare.com. I plan to file a complaint with the "Internet Crime Complaint Cenetr", which is a body combining the FBI, NW3C (White Collar Crime), and the BJA. For reference, the web site is:
http://www.ic3.gov/default.
This has now, in my opinion, escalated from lousy service to the crime of extortion (they'll take the boots back, if I slip $35 into a boot?). Once again, I admonish anyone who reads this to be wary of dealings with this organization.
