LeAnne
Calabasas,#2UPDATE Employee
Thu, February 12, 2004
Innovative Merchant Solutions is a bankcard processing company. We do not participate in, or advertise anything having to do with national grants, websites, marketing emails, or a 12-week telephone-coaching program. IMS is a bankcard processing company only. The account for this individual was opened on 9/23/03 and closed on 1/30/04. In the interests of quality customer service, IMS waived the $395 Early Termination Fee that was associated with this account. When the consumer expressed his experiences with the other vendors he was dealing with, we listened and did what we could to correct the situation. However, because we do not provide the services that are the basis of his claim, IMS cannot offer any further assistance in this matter.
LeAnne
Calabasas,#3UPDATE Employee
Thu, February 12, 2004
Innovative Merchant Solutions is a bankcard processing company. We do not participate in, or advertise anything having to do with national grants, websites, marketing emails, or a 12-week telephone-coaching program. IMS is a bankcard processing company only. The account for this individual was opened on 9/23/03 and closed on 1/30/04. In the interests of quality customer service, IMS waived the $395 Early Termination Fee that was associated with this account. When the consumer expressed his experiences with the other vendors he was dealing with, we listened and did what we could to correct the situation. However, because we do not provide the services that are the basis of his claim, IMS cannot offer any further assistance in this matter.
LeAnne
Calabasas,#4UPDATE Employee
Thu, February 12, 2004
Innovative Merchant Solutions is a bankcard processing company. We do not participate in, or advertise anything having to do with national grants, websites, marketing emails, or a 12-week telephone-coaching program. IMS is a bankcard processing company only. The account for this individual was opened on 9/23/03 and closed on 1/30/04. In the interests of quality customer service, IMS waived the $395 Early Termination Fee that was associated with this account. When the consumer expressed his experiences with the other vendors he was dealing with, we listened and did what we could to correct the situation. However, because we do not provide the services that are the basis of his claim, IMS cannot offer any further assistance in this matter.