Complaint Review: Union Bank Of California - San Leandro California

My disabled husband died and there had been all kinds of disabled person exploitations of his personal account though mainly marital joint funds in that account prior to his death.

But AFTER he died his daughter used his ATM card, which my bank manager says is theft, withdrawing $7,000 with a $500 a day maximum withdrawal from several ATMs from different branches.

I had called them and told them my husband died-I am his personal representative of his probate-that there had been fraud, theft and other criminal actions worked through that account and it was imperative that it be frozen until I was able to get the death certificates and probate paperwork from another state.

They said the daughter was named the beneficiary on the account-though there was no reason why she would have had control over our joint funds-they gave her the rest of the funds-more than $3000 and closed the account though I told them I needed full access to that account due to the financial exploitation of my disabled husband.

The probate attorney wrote them a letter demanding access to that account and accounting from them why they are not prosecuting the ATM use (identity theft) after my husband's death.

I was advised to contact the CEO of UNION BANK, the FDIC and the BBB-which I am in the process of doing.

The daughter, who admitted the ATM thefts, saying the bank manager told her she could do this, was told that legally if the funds were joint monies she would have to pay them back by my attorney.

I was told by the ten or so probate attorneys that I contacted in two states that banks will get rid of account monies and close the accounts asap so they won't be involved in 'messy' situations like ESTATE THEFTS which all of them said 'happen every day'.

I, like you, have suffered tremendously due to the loss of my husband, grand theft of our property and his estate property by his family due solely to their lies.

I am sick of having everything all legal on my end and dealing with one lying entity after another who enabled ATM theft and also checks signed out of that account that were definitely not my husband's signature while he was in ICU. Made out as 'gifts' to exploiters of him and our family.

I've got great cases against several individuals and entities in my husband's death but I am following the bank manager's advice given to me by my business banker.

The Union Bank manager-Valerie-was very smirkingly rude and nasty to me-totally unprofessional. She had agreed to disclose when the daughter was made beneficiary of my husband's solo account-one he had opened after closing our joint account without my knowledge or permission.

The Southern California main office's legal department said it was a 'branch manager/regional manager matter'. I'm going to the top and also giving my attorney a copy of your report so he can see it wasn't just that branch but happens at other Union Bank branches also-not honoring a probate court's paperwork.

The probate attorney says he's never had a bank refuse to allow a personal representative of an estate access to the deceased account before. He's hot to sue them. We are out of state but this bank is in Southern California and I did go there and present my court papers to the manager. Her last remark to me was that 'Union Bank DID take identity theft seriously'.

There should be laws against beneficiaries other than the spouse or without the spouse's knowledge to avoid criminal hanky panky by relatives of disabled people, imo.