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  • Report:  #815836

Complaint Review: United Benefit Advantage - Virginia Beach Virginia

Reported By:
artistdeb23 - Fayetteville, North Carolina, United States of America
Submitted:
Updated:

United Benefit Advantage
3509 Virginia Beach Blvd Virginia Beach, 23452 Virginia, United States of America
Phone:
877-371-7578
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
I'm still trying to make sense of what just happened to me.  I was making a call to Time Warner and was on hold for what seemed forever and this fella came on the line and offered me a free trial to some consumer services I wasn't even interested in. I was annoyed with and I just kept telling him to please just pass me through that I had been waiting for over 30 minutes. He kept on insisting that he would as soon as he got my credit card information and assured me that I could call and cancel at anytime within 30 days. I asked for the 800 number to call he gave it to me and then we were disconnected. I was upset at myself for what I had just allowed to happen and thought Ill take care of it later, so I dismissed it. So I called back the cable
company and started all over again. I was having trouble with my interception because of the storms in the area. So the next day I called to cancel that trial offer with the telephone number the fella had given me.

The next month I saw the statement again on my bill and called SMS back to tell them it was still on my bill and had them cancel it. I had a confirmation number and everything. I failed to check the next months statement for the charges, thinking everything
was fine. This happened in June, and so it is now December and just happened to notice a charge of $39.95 on my account and knew there shouldn't be anything on there for that amount. Then I back tracked to see if it was a reoccurring charge and found that it was, so I immediately called my bank to see where it originally came from. Well come to find out it started in June under a
different company name SMS now called Shop club but was for the same amount and same telephone number. So I filed a dispute with my bank. They told me they can only credit me for 2 months. So that company stole $240 from me.

I only work part-time and I recently had to move to a cheaper place closer to work because my hours have been cut. I have been
careful in watching my spending and now come to find out I have been taken advantage of by a telemarketer has really hit home hard. This seems to be a common occurrence through the email, internet and the telephone these days. I want to report this because I am sure I am not alone and wanted to let others know about this fraudulent company.


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