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  • Report:  #1152154

Complaint Review: United Consumer Financial Services - Westlake Ohio

Reported By:
Lynda - Colorado Springs, Colorado,
Submitted:
Updated:

United Consumer Financial Services
865 Bassett Road Westlake, 44145 Ohio, USA
Phone:
18003386507
Web:
www.ucfs.net
Tell us has your experience with this business or person been good? What's this?

After purchasing a Kirby in May, 2013 using the one year 'same as cash' option, I made sizeable payments during the first 3 months and thought I'd paid off balance by August, 2013. I  took UCFS off of my online  I banking payment options, never heard from them and never gave it another thought.  Then,  last week I received a bill from UCFS indicating I still had a balance, which of course had accumulated interest. When I called to  inquire about why I had never heard from them if there was such a balance ($64!), they insisted  I should have known. I've used 'same as cash' options for many large purchases and wouldn't just 'forget' I had a small balance and I'm furious!!!



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