- Report: #341669
Complaint Review: United Recovery Systems - Houston Texas
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United Recovery Systems
5800 North Course Drive Houston, 77072 Texas, U.S.A.
Phone:
800-2540203
Web:
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United Recovery Systems Even after a payment had been received by the credit still try to get more Houston Texas
"Crystal Mortenson" called me from United Recovery Systems - attempting to collect money on a Dell Financial account. Yes, I have the account but I made a payment on that account 5 days ago. She recognized that I had made the payment but wanted more for her trouble. What trouble?? She called me at work, on my employers time, and argued with me regarding my "scum" status. I told her not to call at work again and she had the nerve to ask for my home phone number. Yeah right. I told her not to call at my work again and she said she had no other number to call. So I told her to mail me something - spend her own 49c. She didnt even have my mailing address!!!
Cgaccountant
Casa Grande, Arizona
U.S.A.
Cgaccountant
Casa Grande, Arizona
U.S.A.
2 Updates & Rebuttals
Screwed
Phoenix,Arizona,
U.S.A.
Grow up!
#2UPDATE EX-employee responds
Sat, January 31, 2009
As a former employee of URS, I know for a FACT if you were called "scum" by an employee of URS, that employee would have been immediately teminated. All calls are monitored and abuse or harassement of a card member results in IMMEDIATE termination of the employee. Grow up and pay your bills. It's pretty simple.
James
Katy,Texas,
U.S.A.
Skeptical
#3UPDATE Employee
Sun, June 22, 2008
Cgaccountant, It is difficult when our accounts fall past due, but typically when an account is sent to a third party agency for collection, the balance in full is due. Partial payments are appreciated, but this organization is looking out for the best interest of their clients; and also for consumers to adhere to their contractual agreement and moral obligation to repay the debt. Without knowing the type of person you are, it's difficult for me to make assumptions on your feelings towards your obligations. Please remember, however, the individual you spoke with is performing a difficult job simply by trying to show you the importance of satisfying your obligation while trying to find ways for you to do so in a timely manner. In addition, I find it hard to believe that this individual told you that your status was "scum". If I'm wrong, provide proof...but don't use this forum to slam a company for enforcing a policy you agreed to initially. Respectfully, James Houston, TX
