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  • Report:  #308659

Complaint Review: Universal Gas & Electric Corporation - Southfield Michigan

Reported By:
- Highland, Michigan,
Submitted:
Updated:

Universal Gas & Electric Corporation
30555 Southfield Rd. Suite 440 Southfield, 48076 Michigan, U.S.A.
Phone:
248-594-2345
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Last September a young man was canvassing my neighborhood and asked if I was interested in lowering my gas bills over the next 5 years. Of course I was and I still am. He wanted by most recent gas bill and as I understood it someone was going to analyze it and call me with more information. I signed his little clipboard. BIG MISTAKE!!! I was busy and didn't have time to read the flyer he left with me, so I avoided the calls that came in the next few months, thinking I was postponing a decision until I had time to do some research. Then WHAM on my December Consumers bill there they were on my bill charging me 27 cents more per CCF than Consumers was this amounted to a $27.00 hike in my cost. I called immediately and asked to cancel they told me there is a $250.00 cancellation fee. I argued that I had never signed a contract. They said they would send me a copy. Remember they guy's clip board??? That was the contract, and now that it had been well over 30 days I was locked in. I am at a loss. They aren't saving me any money unless the price of gas goes up .27 per ccf. I guess since they now have me roped into a 5 year contract I should just pay the $250.00 and be done with it. In 10 months I will have paid that much in over charges. It is just that I have not had much work for January and can't afford to fork out an extra $250 any time soon. Ignorance is not bliss!!!

Teri

Highland, Michigan

U.S.A.


5 Updates & Rebuttals

Lynn57

Holton,
Michigan,
USA
Please Join one of these Michigan Meetings on Gas

#2Consumer Suggestion

Wed, October 07, 2009

The 2009 Consumer Forums are scheduled for: Marquette Thursday, September 24, 6:00 p.m. City Hall Commission Chambers 300 West Baraga Avenue Detroit Tuesday, September 29, 4:00 p.m. Northwest Activities Center Ballroom 18100 Meyers Road Adrian Tuesday, October 6, 6:00 p.m. Adrian Public Library Public Meeting Room 143 East Maumee Street East Tawas Thursday, October 8, 6:00 p.m. City Hall Council Chambers 760 Newman Street Livonia Monday, October 12, 12:30 p.m. Civic Park Senior Center 15218 Farmington Road Port Huron Wednesday, October 28, 6:00 p.m. Municipal Office Center Public Meeting Room 100 McMorran Boulevard Muskegon Thursday, October 29, 6:00 p.m. City Hall Commission Chambers

I realize some of these meetings are already over, but if you have any comments or need any information, please attend one of these Community Meetings


Lynn57

Holton,
Michigan,
USA
TO Find The Lawsuit Against Universal Gas and Electric

#3Consumer Suggestion

Wed, October 07, 2009

MPSC Approves Settlement Agreement in Formal Complaint Against Universal Gas & Electric Corporation Contact: (517) 241-3323 

 

PLEASE FEEL FREE TO FILE A FORMAL COMPLAINT IN MICHIGAN IF YOU WERE LIED TO, DECEIVED By this company(UNIVERSAL GAS AND ELECTRIC)

The lawsuit is on the Michigan Pubic Service Commission  gov web site:

http://www.michigan.gov/mpsc/0,1607,7-159-16385_17144-213002--,00.html


Dnr

dearborn heights,
Michigan,
U.S.A.
lawsuit?

#4Consumer Comment

Tue, October 06, 2009

where on the internet is this lawsuit mentioned? there was someone asking about how to go about a class action suit, but to my knowledge there is no such lawsuit filled. oh, and by the way, i believe the state has looked at this company, fined them a small fee, and that's it. no help so far.


Lynn57

Holton,
Michigan,
USA
Lawsuit Filed-Universal Gas and Electric

#5Consumer Suggestion

Thu, September 24, 2009

Please Search Universal Gas and Electric to see that a lawsuit was filed against this aweful company.

I was researching the internet to see what Natural Gas Prices are right now, and came across the lawsuit article. They even made provisions so that we don't have to pay that 250 dollar fee to get out from under the contract!!  With the prices being so much higher then MichCon, I could not afford the extra 250 dollars, plus another 15 dollars for switching back.  I was ripped off and lied to also.  MichCon Gas prices fluctuate, and last winter, the prices actually went down during the winter season. My daughters were only paying aroound 79 to 85 per cc.  I was locked in at 1.04 per cc  and got shutoff notices because my monthly Gas bills were SO HIGH I could not pay them. 

Now I am wondering when the consumers(We the people who got ripped off) will be notified.  Thankful that we have government offices looking out for us. I plan to make some phone calls this week to cancel Universal Gas.  Good Luck .  Relief is on it's way!


Faith

Flint,
Michigan,
U.S.A.
trapped for another 3 years

#6

Thu, September 17, 2009

I also got suckered into their contact. A salesman caught me as I was pulling out of my drive way & I just happened to have my mail (& consumer bill) in my car. He asked to see my bill & Then  good news he could cut my heat bill in half! and he caught me just in time before the prices went sky high. He promised me the lowest prices & that they would never go higher.

Little did I know UGE was over a dollar higher than Consumers Emergy. In fact the highest of all the gas companies!

and UGE does not lower their prices- it's a fixed rate. and once they trap you it's no more Mr Nice Guy. They got you & it's cost extra to break free!

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