- Report: #172745
Complaint Review: Urban Florist Aka Artisan Flowers And Gift - Vancouver British Columbia
-
Author Confirmed
Why?
Urban Florist Aka Artisan Flowers And Gift
657 Moberley Road , Leg-in-Boot Square Vancouver, V5Z 4B2 British Columbia, Canada
Phone:
604-677-3211
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Urban Florist Aka Artisan Flowers And Gift RIPOFF Partial delivery, no service Vancouver British Columbia
I too was deceived by the Urban Florist rip-off. We planned to send some flowers and a gift basket to relatives in Florida. I searched the Internet for a florist in the Tampa area and I got the site for Urban Florist which suggested that they were dealing with a local florist (SCAM!). It indicated delivery between 3 to 7 days. (SCAM!)
A few days later, I checked my VISA statement and was surprised to find a charge for Artisan Flowers and Gifts in Vancouver BC for over CAD$ 230. This was much higher than the converted US$ value of our order. By my calculation they charge for currency exchange was much higher than usual (SCAM!).
The basket was delivered on Dec. 29 and the flowers have not yet been delivered (Jan 22)(SCAM!). The company replied to my call only once around Dec. 22 and have not responded to numerous calls and e-mails since (SCAM!). For a while, the line was even disconnected (SCAM!). I have requested a refund by -email but have not had any response (SCAM!).
This company should be out of business. Next time I do business over the Internet, I'll check for complaints. This is how I found out, but too late!
Carole
Montreal, Quebec
Canada
A few days later, I checked my VISA statement and was surprised to find a charge for Artisan Flowers and Gifts in Vancouver BC for over CAD$ 230. This was much higher than the converted US$ value of our order. By my calculation they charge for currency exchange was much higher than usual (SCAM!).
The basket was delivered on Dec. 29 and the flowers have not yet been delivered (Jan 22)(SCAM!). The company replied to my call only once around Dec. 22 and have not responded to numerous calls and e-mails since (SCAM!). For a while, the line was even disconnected (SCAM!). I have requested a refund by -email but have not had any response (SCAM!).
This company should be out of business. Next time I do business over the Internet, I'll check for complaints. This is how I found out, but too late!
Carole
Montreal, Quebec
Canada
1 Updates & Rebuttals
Artisanflowers
Hauppauge,New York,
U.S.A.
I OWN ARTISAN FLOWERS AND GIFTS, IN NEW YORK
#2REBUTTAL Owner of company
Thu, May 10, 2012
I AM THE SOLE PROPERITY OF ARTISAN FLOWERS AND GIFTS. IN LONG ISLAND NEW YORK
11788 HAUPPAUGE,,, I HAVE AND NEVER HAVE BEEN ASSOICATED WITH THIS SHOP IN VAN COVER
AS YOU WILL SEE ON MY WEB SITE ..... I AM ONLY LOCATED ON LONG ISLAND JUST BECAUSE SOMEONE HAS THE NAME IN ANOTHE STATE DOES NOT MEAN IN ANY WAY THAT THE SHOPS ARE CONNECTED ..
ITS FUNNY THAT THIS NOT ON THE GOOGLE SEARCH ENGINES WOULD COME UP JUST BEFORE MOTHERS DAY..
THIS IS NO WAY WILL EVER HURT MY BUSINESS I AM A EXCEPTIONAL BUSINESS WOMAN WITH INTERGERTY AND I DELIVER EVERYTHING THAT IS ORDER FROM MY SHOP AND I WANT THIS ADD TAKEN DOWN IT IS FROM 2006.... DONT YOU THINK IT TIME TO MOVE ON ...
THIS HAS NOTHING TO DO WITH MY BEAUTIFUL SHOP... AND IT HURTS ME TO THINK THAT ANY ONE WOULD TAKE THIS SERIOUSLY AFTER 6 YEARS....... SINCE THIS WAS PUT ON THE INTERNET.
I'M INCORPORATED AND I WILL BRING SUITE AGAINST ANYONE WHO USES THIS DELIFMATION OF MY SHOP AND MY PERSONAL CHARTER.
I THINK THIS IS A MIS-JUDGEMENT OF MY CARACTER AND I WANT TO SUE ANYONE WHO WOULD PRINT THIS .... THE WORD ARTISAN MEANS TO CREATE NOT RIP OFF.
ARTISAN FLOWERS AND GIFTS. HAS BEEN IN BUSINESS FOR OVER 35 YEARS, AND WILL CONTINUE TO SERVICE ALL OF SUFFOLK COUNTRY RESIDANCE TO THE FULLIEST OF OUR ABILITY..
CHECK OUT OUR WEB SITE artisanflowersandgifts.com
THANK YOU MANAGEMENT
