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  • Report:  #22387

Complaint Review: UrbanQ.com - Internet

Reported By:
- Lavallette, NJ,
Submitted:
Updated:

UrbanQ.com
UrbanQ.com Internet, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
You've heard it all before, but I feel it may help to add my voice to the complaints against UrbanQ.

Placed my order 3/23/2001 for $49.99 expecting a $45.00 rebate. Emailed them 8/25/01, 2/6/02, 3/27/02, and 6/6/02. Each time they replied with a reason for the rebate delay, but never denied that they owed it.

Their last reply was a joke, stating that their "recent promotions have resulted in a high volume of e-mail. And they should get an award for their last parting shot, which read "In addition, please refrain from sending us multiple e-mails concerning the same issue, as this may further slow down our response time."

Since I have been waiting 14 months for my rebate, it seems hard to believe that my e-mail requests are slowing down their response time.

Gary

Lavallette, New Jersey


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