JoRealEstateAgent
Washington,#2Consumer Comment
Tue, July 16, 2013
I am a real estate agent in Washington State and we are experiencing the exact same issue. The Shortsale request has been ongoing for 1 year now. We have been very cooperative in submitting U.S. Bank's repeated requests for the same documents. They do not push the Short Sale to be reviewed and force the seller to waive their rights to HAFA in order to review the short sale. That is unfair and possible illegal. They are very uncooperative and claim to have "incomplete" packages for many months even though they already have everything! I believe that they are purposefully doing this so that the Seller will give up and pursue other options. We send documents and are told the package is complete only to find out that they are requesting the documents again or it is forever "in review". Afterwards, they claim the documents are expired and then request again. It is an endless cycle. It is horrible business practice.