Complaint Review: US Bank Home Mortgage - Owensboro Kentucky

3 Updates & Rebuttals

Reported By:

gmassott - Middletown, Delaware,

Submitted:

Updated:

Author Not Confirmed

Why?

US Bank Home Mortgage

4801 Frederica Street Owensboro, 42301 Kentucky, USA

Web:

www.usbankhomemortgage.com

Categories:

Mortgage Companies

Tell us has your experience with this business or person been good?

They’re awesome! (0) Super Helpful (0) They’re not great but not a Ripoff (0) Total Ripoff (0)

US Bank Home Mortgage US Bank gouges its customers with on-line payment fees! Owensboro Kentucky

*General Comment: No YOU are wrong!!

*Consumer Comment: No...YOU are wrong!

*Author of original report: In response to Tyg...

For no valid reason other than the fact that they can, US Bank charges their mortgage customers an escalating fee when they pay their mortgage on-line. The fee ranges from $3.50 to $5.00 per payment if the payment is paid between 4-15 days after the 1st of the month. This is not a late fee as the terms of the mortgage agreement indicate that the payment is not considered late until the 16th of the month. I pay all of my bills electronically and there isn't a single entity that charges me a fee to send them money except for US Bank. It is a scam and a rip-off!

Click Here to read other Ripoff Reports on US Bank Home Mortgage

3 Updates & Rebuttals

gmassott

Middletown,
Delaware,

In response to Tyg...

#2Author of original report

Mon, January 20, 2014

It is neither a ripoff OR a scam. It is simply the cost of doing business. If you do not like it then GO to a bank and pay it ONTIME!! Otherwise your post reads as "Im too d**n lazy to get off my a** and pay ontime in a bank and they want to charge me! waaa waaa"

Grow up....

----------------------------------------------------------------------------------------------------------------------------

With all due respect, screw you d****ebag!

I wasn't trying to solicite anyone's opinion on this matter outside of US Bank itself.

I work a full-time job, run a consulting business on the side, and have a family to tend to so I would disagree with your assumption that I am lazy. Plus, it's 2014, who the hell goes to an actual bank?

GOOD DAY SIR!

H.Callier

Inglewood,
California,

No...YOU are wrong!

#3Consumer Comment

Sat, January 18, 2014

When you TRY to mail checks to US BANK they LOSE them CONSISTENTLY. I am currently paying online because I give up on trying to figure out where the check I sent went. Irvine is telling me they sent it to Kentucky. Kentucky doesn't have the check because checks are still being routed to DOWNEY SAVINGS AND LOAN who is NOT THE MORTGAGE SERVICER ANYMORE.

Maybe these banks need to get their crap together before i sue!!!

You have a nice day :)

Tyg

Pahrump,
Nevada,