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  • Report:  #1424217

Complaint Review: U.S Bank - Castle Rock Colorado

Reported By:
Mica - Omaha, Nebraska, United States
Submitted:
Updated:

U.S Bank
880 S. Perry St. Castle Rock, 80104 Colorado, United States
Phone:
(303) 663-2994
Web:
N/A
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On Dec. 6th, 2014, I went to Douglas County Court seeking to protect my dad from further abuse, both financial and neglect.  I was awarded emergency guardianship.  I immediately went to U.S Bank branch in the Safeway store, which I was familiar with having gone there with my older brother who had POA (power of attorney) over my father since we had to put him in an assisted living in April 2010.

I wanted control over my dad's account and assets, after I found out my niece had been living free in my dad's home, making him pay for everything.  My brother, her father, was allowing this.  

The bank manager said I did not have proper paperwork to control his account, as my brother's name was on it.  So I stayed over the weekend, went back to court, and received emergency conservator.  I went back to the same U.S. Bank branch, and was told I could only access the account but unable to control it, which allowed my brother to continue using it.  My brother drained the account of $17, 742.78.  A month later, I was able to get a U.S. Bank manager in my state of Nebraska to get involved, whereas she immediately shut down the account and opened one in my name and my dad's name.  By then, there was $7 in the account, and my dad's money market account was drained as well.

I was forced to hire an attorney, one in Colorado who advertised to be an expert in Elderly Protection.  She proved to be worthless.  Charged alot of money and did nothing to help my dad.  I hired another attorney, to assist me in filing charges against U.S. Bank.  Mainly because it appeared they allowed money laundering to occur in both my dad's accounts, and refused to shut off access from my brother., leaving my dad penniless.

We finally went to court, and the judge took the testimony of the bank manager that "he suggested I shut down the account, saying I refused to do that." Complete lie.  The judge then stated "this is why he doesn't like anyone coming to court without an attorney," suggesting I didn't know how to properly execute the paperwork he had given me.

My dad died Feb. 15th, 2015. By then, my dad was penniless.  I didn't even have the money for funeral expenses.  so I was forced to sell dad's house in a fire sale, losing a lot of money, because me and my siblings could not make the past mortgage payments, which ironically......was to U.S. Bank.



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