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  • Report:  #173392

Complaint Review: US Bank - Lake Saint Louis Missouri

Reported By:
- St. Peters, Missouri,
Submitted:
Updated:

US Bank
1 Lake St. Louis Blvd. Lake Saint Louis, 63367 Missouri, U.S.A.
Phone:
866-790-5371
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
US Bank can withdraw funds from your US Bank checking account (also affiliate companys) to make payments on your US Bank credit card without your permission. Here is a letter I received from US Bank via UPS overnight mail:

Due to the continued delinquency of the above-referenced Business Card account and your refusal to acknowledge our collection efforts, please be advised that we will be withdrawing $1002.00 from the above referenced savings/checking account and applying this amount as payment on your Business Card account. We regret having to take this action, however, you failed to make on-time payments on the above-referenced Business Card account pursuant to the terms of your Cardmember agreement. In the event you should have any questions, please contact our Collection department at 1 866-790-5371. Sincerely Micheal Vail Cardmember Services.

And I thought only the IRS could take money from your account without your permission?? The small print in your card member agreement book (And I do mean BOOK) states they have this right. Small business people beware and read the fine print! My greatest fear was terrorists up until this experience.

Ron

St. Peters, Missouri
U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com

[email protected]

badbusinessbureau.com

www.ripoffreport.com

Don't let them get away with it.

Make sure they make the Rip-off Report!

We are not lawyers.

We are not a collection agency.

We are Consumer Advocates.

...the victims' advocate

WE are Civil and Human Rights Activists

We are a Worldwide Consumer Reporting News Agency

...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.


12 Updates & Rebuttals

PabloDiegoJose

USA
You WERE NOT Ripped Off -Sorry

#2Consumer Suggestion

Sat, May 07, 2011

So how exactly were you ripped off?  You signed a contract, it says if you don't pay they can take money out of your checking.  You didn't respond to them for payment so they did what they said they would do in the contract.  Now you're putting a complaint about a good company just because you couldn't pay the bill.  Make sure you don't default on your debts.  If you cannot meet your obligations then the first thing you should do is to contact your creditors on how to arrange a hold of payment (post pone the payments) or to do small monthly payments.

I'm sorry to hear about this situation, but you really weren't ripped off. 


I am the law

Chicago,
Illinois,
USA
Offsetting.

#3Consumer Comment

Fri, May 06, 2011

This is 100% legal, all financial institutions do this, and you signed a document stating that you agree to this policy when you opened the account.

This is no ripoff.

 Did you even read the terms and agreement notice?


Karl

Highlands Ranch,
Colorado,
USA
"HUB SONG"....

#4Consumer Comment

Wed, December 29, 2010

is available at this site! Anyone in the world can sing it!!!

*Just type in 411913 and it appears as 'Consumer Comment #55' at Ripoff Report #411913.

(Make sure to read Ripoff Report #411913 and spread it all over the web at sites like Twitter & Facebook.)

Thank You

HAPPY NEW YEAR!


Karl

Highlands Ranch,
Colorado,
USA
*Make sure to 'Google' this- AMERICA: FREEDOM TO FASCISM, and watch that video on the web. Then make sure to....

#5Consumer Comment

Wed, May 26, 2010

'Google' this- THE OBAMA DECEPTION, and watch that video too.


Thank You

P.S. Anyone can 'Google' this- BANK OF AMERICA COMPLAINTS SECRET LIFE INSURANCE POLICIES, and read about all of the banks that have 'secret life insurance policies' on their employees, right? 

The banks have $120 BILLION in these policies according to that article, correct?

WELCOME TO THE U.S. BANKING SYSTEM- ONE MASSIVE LIE


Bill d

lbts,
Florida,
U.S.A.
there is nothing you can do

#6General Comment

Wed, May 26, 2010

there's nothing you can do to get your money back---it should actually be common sense that if you have a checking account with a bank that provides you credit that they can and will raid your account---for whatever reason you could not pay the bills--you should of specified as to why you could not pay---on top of this it doesn't look good when you say they took out 1000$--umm--that is more than i have in any account--let alone how much was left over??---with your lack of explanation i really cannot feel bad for you---the only thing small business owners should be aware of is not screwing there employees--i have only worked for 1 business in my life out of roughly 10 that actually cared about the employees and how they were treated--and this nation wonders why the working people have a beef with business owners???!?!?!?--because 90% of business owners suck--some even do shady business practices to there customers--the level of service has also declined with these thoughts combined


Aspen,
Colorado,
USA
IAYF

#7Consumer Comment

Wed, May 26, 2010

The author said, "The small print is in your card member agreement book."

So they told you they could do this... So where's the ripoff?

 


I am the law

Chicago,
Illinois,
USA
Right to offset

#8Consumer Comment

Tue, May 25, 2010

This is 100% legal, all financial institutions do this, and you signed a document stating that you agree to this policy when you opened the account.

This is no ripoff.

 Did you even read the terms and agreement notice?


Cory

San Antonio,
Texas,
U.S.A.
Been There, Done That

#9Consumer Comment

Sun, January 29, 2006

Sorry to hear about your experiences. Don't mean to be harsh, but that's the way I am. Worked for one company after another. Put in 87 hours a week at Zales until they got bought out and then got part-time. The were getting rid of the folks who were getting paid the most. Last place, put in 164 hours in 11 days. Got my first paycheck. Figured if I was going to make $3 an hour, I might as well work for myself. Three days letter was in intensive care, for a week. When I got out, I opened my own store. That was 11 years ago. Four years ago I knew I was going to need knee surgery. Figured I'd be back to work in a few days. Had the surgery, got a staph infection. Wasn't back to work for two months. Before the surgery, sold of some items, truck, watch and some weapons, just in case. Dad and my girl worked the store. Little money coming in during the two months. When you're self-employed, that is one of the risks we take. After my return, I actually had customers buy stuff they didn't need or want, just to help me and my business. God bless 'em.


Buddy

Eureka,
California,
U.S.A.
In The Future, Keep Accounts at Separate Banks

#10Consumer Comment

Sun, January 29, 2006

We never do any other business at the banks where we have checking and savings accounts. In fact, we don't have checking and savings accounts at the same banks. We just recently signed mortgage papers for a rental unit that clearly stated that in the event of a deliquency in payment, the bank holding the mortgage reserved the right to recover payments from any other accounts we had in that bank. This also happens with car loans -- if you get your car loan at the same bank where you have a checking account, they will raid your checking account if you are late on your car payment. The BEST solution is to pay all of your bills on time so this won't happen, but keeping all of your accounts at separate institutions can help prevent your checking account getting raided to pay other bills.


Ron

St. Peters,
Missouri,
U.S.A.
Small Business Owner

#11Consumer Comment

Sun, January 29, 2006

I can appreciate your comments on being a dead beat. I am 58 years old and was laid off my job of 27 years when the company closed. I started my own business when I could not find employment. Until this time I have always paid my bills on time and actually do feel like a dead beat. I have withdrawn my entire retirement savings to try a fulfill my financial obligations but the business has failed. However it was quite a shock to find that I only had $211.00 left in my checking account and 2 teenagers at home to provide for. To the small business owner I would suggest that you purchase disability insurance in the event you ever get cancer and have to go though chemo -it makes it difficult to work after a treatment.


Cory

San Antonio,
Texas,
U.S.A.
Small Business People Beware?

#12Consumer Comment

Fri, January 27, 2006

As the owner of a small business, I'm insulted over your post. It's people like you who refuse to pay their bills that cause "us" business owner problems. "Your continued delinquency of the above referenced Business Card account and your refusal to acknowledge our collection efforts.." tells us the way you conduct your business. Like the other post said. Pay your bills on time and you won't have to worry about them drafting your account.


Dave

Jacksonville,
Florida,
U.S.A.
Tell us again how you ripped off?

#13Consumer Comment

Thu, January 26, 2006

I have a great idea... Try paying your bills. It really works great. Keeps the annoying phone calls away, and surprise withdrawls from your bank accounts. It clearly states, in your own verbage, that this is within the bank's right. You clearly admitted to being a dead-beat. So, what are you complaining about?????????

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