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  • Report:  #150204

Complaint Review: U.S. Bank - Minneapolis Minnesota

Reported By:
- Blaine, Minnesota,
Submitted:
Updated:

U.S. Bank
220 S. 6th St. Suite 220 Minneapolis, Minnesota, U.S.A.
Web:
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Categories:
Tell us has your experience with this business or person been good? What's this?
My husband deposited his payroll check in our checking account with U.S. Bank on July 14. There was a positive balance before the deposit, and the deposit increased that positive balance by several hundred dollars.

U.S. Bank put a hold on the check, even though it was a company paycheck, not a 3rd party check. U.S. Bank then proceeded to process all other transactions that came through on the 14th BEFORE they processed the deposit. This caused us to become overdrawn and they charged 3 overdraft fees of $34 each.

There was plenty of money in our account to cover any transactions that came through. The only reason the account went overdrawn is because they were holding the money and chose not to process the deposit before the other transactions. This is not the first time they have done this to us, and I know they have done it to many other people.

When I called, I was told this was their normal policy. I would love to see a class action suit filed against them. I have filed a complaint with the Minnesota Attorney General's office.

Jodi

Blaine, Minnesota
U.S.A.


8 Updates & Rebuttals

Shawn

Apple Valley,
Minnesota,
U.S.A.
My US Bank Deposits are Run First...

#2Consumer Suggestion

Wed, July 20, 2005

With my US Bank Account, my deposit are processed first... and US Bank still messed up my account as it had a positive balance, though they had anticipated that I would have a negative balance... and charged me $34/check card withdrawl. You can see my long history of BS with US Bank on another report (the one from Apple Valley). I would suggest also contacting the Office of the Comptroller of the Currency (more info under my report).


Jason

Simpsonville,
South Carolina,
U.S.A.
most banks have switched to processing deposits before withdrawals

#3Consumer Comment

Tue, July 19, 2005

I think most banks have switched to processing deposits before withdrawals, but maybe US Bank is different. Anyhow.. to some other points... The 15 day thing is generally on out of state checks for larger amounts and new customers. If you've been with the bank for 5 years, you don't have a 15 day hold. Of course, if the check bounces, they pull the money back out of your account still, but only new customers generally have to deal with holds. Fingerprint... Standard at all banks now. In addition, most banks you see show that "Drive Thru is for xxx Account Holders Only". That means they don't cash their own checks through the drive thru. Because they can't get your fingerprint. Check forging is a big, and relatively easy business now. The fact that it is a payroll check means nothing. In fact, a payroll check has a higher probability of forging because there will almost always be funds there to back it up.


Matthew

Vicksburg,
Mississippi,
U.S.A.
15 days!? What bank is that?

#4Consumer Comment

Mon, July 18, 2005

Maybe its just here but the bank I bank at only takes about 24 hours at the most unless its deposited on a saturday or after a certain hour or if there is a problem with a check. I have never heard of a 15 day clearance on a check when you deposit it at a bank. Course if you are like me ou just have your checks direct deposite and they are available on payday. This comes in ahndy quite a bit. 15 days sounds like a long time to to wait for MY money. I dont thik I would do business with such bank.


Juliet

Birmingham,
Alabama,
U.S.A.
I agree holding a payroll check is unfair!

#5Consumer Comment

Mon, July 18, 2005

Hi Jodi - I do agree it is wrong to have a payroll check be held. When I lived in Minnesota I would go to US Bank to cash my check DRAWN on their bank, and they wouldn't let me do it unless I got there before the lobby closed (fat chance!) and gave my thumbprint, because I wasn't their customer. I hate US Bank with a passion. That aside, lolol, is there any way your husband could get Direct Deposit on his paycheck? The funds ARE immediately available on the day the employer specifies and there is no holding back of funds, as with a check. Hope this idea helps, I'm sorry if it doesn't. For smaller employers, the direct deposit thing may not be worth pursuing. Good Luck. and change banks :) Have seen a lot of postings endorsing credit unions and sometimes the only eligibility requirement is living in a certain area or something easy like that.


Denny

Honolulu,
Hawaii,
U.S.A.
Just because its a payroll check

#6Consumer Comment

Mon, July 18, 2005

doesn't mean it will clear immediately. Dont you read those signs as you walk into yoru bank? Theo ones aht say "funds that are deposited today may not be avaialable to you for up to 15 days after deposit?" this goes FOR ALL checks deposited, whether personal, cashiers or a payroll check The "balance" you see is there for your benefit, but know that its not "immediately" avaialble. Always account for at least 3 business days before writing anythign against the account.


Denny

Honolulu,
Hawaii,
U.S.A.
Just because its a payroll check

#7Consumer Comment

Mon, July 18, 2005

doesn't mean it will clear immediately. Dont you read those signs as you walk into yoru bank? Theo ones aht say "funds that are deposited today may not be avaialable to you for up to 15 days after deposit?" this goes FOR ALL checks deposited, whether personal, cashiers or a payroll check The "balance" you see is there for your benefit, but know that its not "immediately" avaialble. Always account for at least 3 business days before writing anythign against the account.


Denny

Honolulu,
Hawaii,
U.S.A.
Just because its a payroll check

#8Consumer Comment

Mon, July 18, 2005

doesn't mean it will clear immediately. Dont you read those signs as you walk into yoru bank? Theo ones aht say "funds that are deposited today may not be avaialable to you for up to 15 days after deposit?" this goes FOR ALL checks deposited, whether personal, cashiers or a payroll check The "balance" you see is there for your benefit, but know that its not "immediately" avaialble. Always account for at least 3 business days before writing anythign against the account.


Denny

Honolulu,
Hawaii,
U.S.A.
Just because its a payroll check

#9Consumer Comment

Mon, July 18, 2005

doesn't mean it will clear immediately. Dont you read those signs as you walk into yoru bank? Theo ones aht say "funds that are deposited today may not be avaialable to you for up to 15 days after deposit?" this goes FOR ALL checks deposited, whether personal, cashiers or a payroll check The "balance" you see is there for your benefit, but know that its not "immediately" avaialble. Always account for at least 3 business days before writing anythign against the account.

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