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  • Report:  #1015835

Complaint Review: US Bank - Owensboro Kentucky

Reported By:
Withheld for fear of retribution - New Milford, New Jersey, United States of America
Submitted:
Updated:

US Bank
4801 Frederica St Owensboro, 42301 Kentucky, United States of America
Phone:
8003657772
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
My town notified me and US Bank that they have been overcharging escrow since the loan closed 8 months ago. I have provided them with documentation showing this. My town issued me a refund check. US Bank acknowledged it, and then 1 month later increased my escrow again. In 8 months, I've paid 6 different amounts.

They have repeatedly promised a call back from a Director and I have yet to receive one.

Despite the fact that US Bank has repeatedly failed to get my escrow right and I was assured at closing that they, like every bank I've ever dealt with, would not charge to release escrow, they now want to charge me 1/4 point to release my escrow, which they can't pay correctly, but I always have.

Do not do business with these people!!!


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