- Report: #1082734
Complaint Review: US Cellular - Internet Internet
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Author Confirmed
Why?
US Cellular
Internet, Internet, USA
Phone:
888-944-9400
Web:
http://www.uscellular.com
Categories:
Business Rating:
(0)
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US Cellular delays billing, then accuses customer of having a past due account. Internet
U. S. Cellular postponed sending me a statement when due last month, then this month sent a past due notice. This happened even though I have an automatic withdrawal arrangement with my checking account.
The bill that I finally received did not make sense and did not explain the new features since I upgraded with a new phone that is supposed to be wonderful but is not. During billing periods, I have tried several times to go online to check my usage status. What was posted made no sense.
1 Updates & Rebuttals
Mike D
Juncton City,Kansas,
This is totally wrong!
#2General Comment
Thu, September 12, 2013
If you paid attention and called Us Cellular they are telling customers that there billing system is going through a upgrade and that some bills went out that where not correct ,I know because I got one and upon calling about it I was given a credit for the error .
