- Report: #848778
Complaint Review: US-Telecom.com - La Verne California
Reported By:
Penny -
Durango, Colorado, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
US-Telecom.com
P.O. Box 970 La Verne, 91750-9437 California, United States of America
Phone:
800-217-9437
Web:
www.us-telecom.com
Categories:
Business Rating:
(0)
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US-Telecom.com UST False Invoice La Verne, California
I got a call from one of our satellite offices asking if I ordered Telecom mainenance, as they just received an invoice for $425.00. I was not aware of the order, but as there are several divisions in my organization that work with voice vendors I said I'd check around. In the meantime, I received a similar invoice at my office for the same amount.
After confirming none of our divisions placed the order, I called UST. First time left a message. No return call. After four attempts I finally got through to what sounded like a young woman. I asked her what the invoice was for. She told me, very quickly and somewhat muffled tone some details then very clearly said, just send a check to the address listed. I asker her to repeat herself. She said they would provide maintenance on our phone systems.
When I asked for a name of who ordered this service, she stated no one. It was an offer by her company and that no services had been provided. I told her to take us of her list.
I work for a state government entity. Showing these crooks have no boundaries. Beware! They are trouble!!
After confirming none of our divisions placed the order, I called UST. First time left a message. No return call. After four attempts I finally got through to what sounded like a young woman. I asked her what the invoice was for. She told me, very quickly and somewhat muffled tone some details then very clearly said, just send a check to the address listed. I asker her to repeat herself. She said they would provide maintenance on our phone systems.
When I asked for a name of who ordered this service, she stated no one. It was an offer by her company and that no services had been provided. I told her to take us of her list.
I work for a state government entity. Showing these crooks have no boundaries. Beware! They are trouble!!
