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  • Report:  #1185373

Complaint Review: USA-Serve - Internet

Reported By:
Christine - CABOT, Arkansas,
Submitted:
Updated:

USA-Serve
Internet, USA
Phone:
888-778-8721
Web:
www.usa-serve.com
Tell us has your experience with this business or person been good? What's this?

I was repeatedly contacted by this company to do work for them.  I finally gave in and signed up.  My company served several papers for Mr. Cannon and as of today we not been paid for 1/2 of the work we did.  

According to the form you fill out when signing up, payments are made bi-weekly.  However, 45 days have passed since I mailed my final affidavits and I have yet to receive a check.  The one check I did receive was much less than anticipated. When I questioned Mr. Cannon, I was informed that I was paid by address not by defendant which was NOT discussed when we were negotiating fees.  Everyone in the process serving world knows that you charge per defendant but for some reason Mr. Cannon chooses to pay by address even though his clients are paying him per defendant (this has been verified with his clients).  

Mr. Cannon chooses to hide behind the fine print on his website that he doesn't even tell his new servers about.  I found this information on my own. 

For the past week, I have sent several emails and have made several calls regarding payment all of which have gone unanswered.  My emails are now being rejected and of course there is never any answer to the phone calls.  I have contacted the law firms that I served for and have learned some valuable information.  Mr. Cannon is making a killing off these firms and is cheating his servers.



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