Complaint Review: USBI Billing Navicomm - Internet

Lucky Paul, no phone;-) Businesses don't have the luxury of tossing their phone out the window, although I am tempted every month when I realize that I have to call the phone company yet again! (The past five months straight!) As for editing out all the information, I am not sure that it is possible to get out of all these online directories. There again, businesses are listed in more than individuals; there are any number of business directories. This "USBI/Navicomm calling directory info in NV at midnight" scam hit a lot of businesses at the same time. This is the only way I can see them doing it; using these online business directories. As for Paul's statement that "The frauds have no legitimate defense when they're caught doing that"....who IS going to catch them? I have written my state AG when the fake website that I never ordered was put on my phone bill. The AG helped by scaring the pants off them, but it is just a matter of time before that one comes up again. The phone company obviously doesn't give a rat's fanny..they just keep putting things into dispute month after month with a smile in their voice. No help there whatsoever other then the third party block which I have to pay for myself. I am going to try the State Public Utility Commission next. The FTC and the FCC have already heard from me. I really have no other ideas on how to stop them. Other then Paul's solution of just not having a phone, period. Again, not viable for a business, but a lovely dream some days. These scummy phone billers are like a bad case of food poisoning; make you sick as a dog, but for all that illness one gains no real immunity. They are like the Terminator: "I'll be back!"

Lucky Paul, no phone;-) Businesses don't have the luxury of tossing their phone out the window, although I am tempted every month when I realize that I have to call the phone company yet again! (The past five months straight!) As for editing out all the information, I am not sure that it is possible to get out of all these online directories. There again, businesses are listed in more than individuals; there are any number of business directories. This "USBI/Navicomm calling directory info in NV at midnight" scam hit a lot of businesses at the same time. This is the only way I can see them doing it; using these online business directories. As for Paul's statement that "The frauds have no legitimate defense when they're caught doing that"....who IS going to catch them? I have written my state AG when the fake website that I never ordered was put on my phone bill. The AG helped by scaring the pants off them, but it is just a matter of time before that one comes up again. The phone company obviously doesn't give a rat's fanny..they just keep putting things into dispute month after month with a smile in their voice. No help there whatsoever other then the third party block which I have to pay for myself. I am going to try the State Public Utility Commission next. The FTC and the FCC have already heard from me. I really have no other ideas on how to stop them. Other then Paul's solution of just not having a phone, period. Again, not viable for a business, but a lovely dream some days. These scummy phone billers are like a bad case of food poisoning; make you sick as a dog, but for all that illness one gains no real immunity. They are like the Terminator: "I'll be back!"

Lucky Paul, no phone;-) Businesses don't have the luxury of tossing their phone out the window, although I am tempted every month when I realize that I have to call the phone company yet again! (The past five months straight!) As for editing out all the information, I am not sure that it is possible to get out of all these online directories. There again, businesses are listed in more than individuals; there are any number of business directories. This "USBI/Navicomm calling directory info in NV at midnight" scam hit a lot of businesses at the same time. This is the only way I can see them doing it; using these online business directories. As for Paul's statement that "The frauds have no legitimate defense when they're caught doing that"....who IS going to catch them? I have written my state AG when the fake website that I never ordered was put on my phone bill. The AG helped by scaring the pants off them, but it is just a matter of time before that one comes up again. The phone company obviously doesn't give a rat's fanny..they just keep putting things into dispute month after month with a smile in their voice. No help there whatsoever other then the third party block which I have to pay for myself. I am going to try the State Public Utility Commission next. The FTC and the FCC have already heard from me. I really have no other ideas on how to stop them. Other then Paul's solution of just not having a phone, period. Again, not viable for a business, but a lovely dream some days. These scummy phone billers are like a bad case of food poisoning; make you sick as a dog, but for all that illness one gains no real immunity. They are like the Terminator: "I'll be back!"

Lucky Paul, no phone;-) Businesses don't have the luxury of tossing their phone out the window, although I am tempted every month when I realize that I have to call the phone company yet again! (The past five months straight!) As for editing out all the information, I am not sure that it is possible to get out of all these online directories. There again, businesses are listed in more than individuals; there are any number of business directories. This "USBI/Navicomm calling directory info in NV at midnight" scam hit a lot of businesses at the same time. This is the only way I can see them doing it; using these online business directories. As for Paul's statement that "The frauds have no legitimate defense when they're caught doing that"....who IS going to catch them? I have written my state AG when the fake website that I never ordered was put on my phone bill. The AG helped by scaring the pants off them, but it is just a matter of time before that one comes up again. The phone company obviously doesn't give a rat's fanny..they just keep putting things into dispute month after month with a smile in their voice. No help there whatsoever other then the third party block which I have to pay for myself. I am going to try the State Public Utility Commission next. The FTC and the FCC have already heard from me. I really have no other ideas on how to stop them. Other then Paul's solution of just not having a phone, period. Again, not viable for a business, but a lovely dream some days. These scummy phone billers are like a bad case of food poisoning; make you sick as a dog, but for all that illness one gains no real immunity. They are like the Terminator: "I'll be back!"

Thanks for the response Robin! I knew they were getting the calls placed on my bill without anything being called or dialed from my house and I should have thought of the online "phone books". You know, you can have your information taken out of them as easily as you can edit any information changes. I think by placing a third party calling block on my phones through Bell South should take care of the problem. I certainly don't trust Navicomm to actually do it. I also won't believe they credited the call until I see it. I was told they were giving Bell South a credit for the amount Bell South had already paid. So it's apparent from all the complaints I've read that they use alot of methods to perpetuate this scam. Some people actually do find dialers on their computers but there's no way those people should believe they accepted registration to any website. There are dialers that self install without your knowledge when you visit certain websites and alot of those sites are porn sites. So there might be a family member that clicks on those porn emails and they're getting more than they realize from that click. The people with stories like mine such as the ones who had phone serivce but the lines inside the house were cut probably were scammed in the same way I was - the number was found elsewhere. What gets me is the FAQ's I read from the One Comm (or whatever the site was mentioned) lies for all to see that your computer can dial a number from a cable modem that is not hooked up to a phone line. These people MUST be stopped. I can't understand how one of my Bell South reps thinks USBI is a reputable company. If they are, then they're being involved in the scam against their will and should be doing something themselves to stop it. Yet it goes on and on...

And, risky too. The frauds have no legitimate defense when they're caught doing that. Still, if nobody's out trying to catch them, I guess they can go right on doing it. I know the dialers are still going strong. But, I had no idea they just bundled in fraud with everybody's bill now. I'm SO glad I don't have a phone. I skip so many interruptions. So much fraud. So many telemarketers. Me, the Amish, and the luddites. We have the inside track here.

Donna did not dial the call, nor did her computer. I get hit with the same BS every month at work. There are separate lines there, some for general business and one dedicated for fax/Internet. The fax/Internet line is NOT the line being billed. I loathe them. Every month I have to play "find the fraud" in the phone bill. Some yahoo claims I accepted a collect call (never at work) or that I was in the office at midnight dialing directory service in NV. Pure bullpoopy! I loathe the FCC and the FTC for allowing this crap to go on. The dummies pay lip service to the severity of the identity theft epidemic, but cannot seem to grasp that this is identity theft of the last numbers we have that cannot be hidden away. Donna, do what I did. Block everything humanly possible on your phone bill that will still allow you to function. They will still try to get around it, but it will help some. Paul, the dialer mess is still around. But it is not the only game in town now, either. This is fraud, pure and simple, perpetrated by idiots who have access to online phone directories. Anyone with a listed number is considered prey. Wouldn't surprise me to find that they have software that scans the listings and picks every third, fifth or tenth number and bills it at random. That is a pretty good chunk of change even if only a portion pay because they don't read their phone bills. Pity those who have set up phone bill auto-pay. Many are paying this junk without even knowing it. In fact, I figure auto pay is the reason for the increase in this kind of fraud. If half the innocent folks billed have this "service", that is a pretty good chunk of change for USBI, Integretel and the rest. It is to their benefit to try. I am sure the phone companies receive a fee for doing this third-party billing nonsense, so it is not in their best interest to reject them out of hand. I am on a first-name basis with the CR at my phone company now; we get to talk every month! She is a nice lady, but I think we are both getting tired of each other now.

and I don't think I've had any virus. I have put our other phone number though. I run Norton Antivirus, Norton Firewall, Ad-Aware, and Spysweeper and have also run Spybot. The router that networks our computers also has a firewall. Spysweeper is a good program and it has only found tracking cookies. All the programs are updated automatically so I always have the most current definitions. When a company gets a phone number, they just submit it to my phone company which is Bell South as if a call was actually made? Bell South is also my long distance provider but I only made it that way because all others wanted a fee each month just to have their service. I never make long distance calls from my home phones. I use my cell phone. An even bigger question is why did Bell South, who admits they have no record of my phone dialing that number, allow USBI's charges instead of rejecting them? Another big question is am I being hacked and the programs I have running aren't catching it?

The virus on your computer looked around until it found your phone number. That's what you did wrong. You never put a phone number on your computer. Once you hook it up to the internet, anyone can come and read all the things you put on it. They see your phone number. Your bank if you bank online. Your ebay stuff. Your address. Once a crook has all that, they make a fake bill and send it to you. It easy to see how this all works. Anything you put on an internet computer is the same as writing it on the wall of a public bathroom.