- Report: #118861
Complaint Review: USBI - ONE CALL COMM - ONECALLCOMM - Internet
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USBI - ONE CALL COMM - ONECALLCOMM
Http://www.billview.com/usbi/index.htm Internet, U.S.A.
Phone:
888-4748724
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USBI - ONE CALL COMM ripoff, billed for phone calls not made Billview.com Internet
Thank you ripoffreport.com for having this site available to the consumers. I recieved our phone bill from Bellsouth yesterday. There are charges on it from USBI for 2 phone calls to Guyana, #5925922529, one 20 minutes and the other 13 minutes. I called the USBI number on the bill to tell them that I had not made these calls. I was told I DID make these calls because they are from my home phone number. Their representative went into the speech about others using my phone or the call was made using the internet. I was very surprised when he says "I see in our records you have dsl" and proceded to tell me how dsl makes my PC capable of making calls by itself. WHAT????? Now I have heard everything. My PC making calls by itself - sheesh, what a scam. I asked where he got his info that I have dsl. His response was that since I am a client with USBI, that he has all the info needed to collect on the debt I owe. I can't believe this - I haven't signed with this company. How can these folks do this? I have made a complaint with Bellsouth but am told that I may still have to pay these charges. Bellsouth will ask USBI to prove I made these calls but sometimes Bellsouth will agree with USBI that the charges are real. I have decided that I will not pay these charges. USBI will have to prove to me that the calls were made from here and that I agreed with the service. I know there are a lot of other folks who have had similar problems and I'm off the read every report here. USBI and others like it should not be allowed to stay in business as long as they continue to be rip-offs.
Cathy
jesup, Georgia
U.S.A.
Cathy
jesup, Georgia
U.S.A.
4 Updates & Rebuttals
Diana
Raleigh,North Carolina,
U.S.A.
Report them to the FCC and the Georgia Atty General
#2Consumer Suggestion
Fri, November 19, 2004
Cathy, I feel for you because the same thing happened to me with my BellSouth phone. The difference was this: 1) The offensive ripoff company was AT&T (I did NOT use them for long distance or anything else); and 2) I had a BellSouth voice line, but my PC was hooked up with our cable company high-speed internet connection--no phone line involved. I had a charge from AT&T appear on my BellSouth bill for a 13 minute call to some tiny African nation called Guyana Bisou; AT&T wanted to charge me over $80.00 for this call. But the date I supposedly made that call was a day I was out of town and I live alone. No relatives or friends have a key to my house, so it wasn't them that made this bogus call. BellSouth was "nice" enough to put those charges on hold while I disputed them with AT&T. AT&T, once I finally got past their annoying push for me to get their long distance services, refused to do anything about the charge. They said I made the call and I have to pay it. I went round and round with them for a week, always having to speak to another "supervisor" before I finally gave up. I called the NC Attorney General Consumer Affairs office and they said this is called "cramming" and they thought AT&T had stopped. "Cramming" is illegal. So upon their recommendation, I filed a formal complaint with the NC AG's office AND the FCC. I'll have you know that before I ever heard anything back from the FCC, AT&T had credited my account for the entire charge. I've discontinued any service with BellSouth because of this. I don't need a land line in my house; I use a cell phone that has NOTHING to do with BellSouth OR AT&T. Neither of them will ever get my business again!!! So what I'm saying to you is to PLEASE call the Georgia Attorney General AND the FCC and file complaints with both. You WILL get results because what they are doing is illegal. Good luck!
Diana
Raleigh,North Carolina,
U.S.A.
Report them to the FCC and the Georgia Atty General
#3Consumer Suggestion
Fri, November 19, 2004
Cathy, I feel for you because the same thing happened to me with my BellSouth phone. The difference was this: 1) The offensive ripoff company was AT&T (I did NOT use them for long distance or anything else); and 2) I had a BellSouth voice line, but my PC was hooked up with our cable company high-speed internet connection--no phone line involved. I had a charge from AT&T appear on my BellSouth bill for a 13 minute call to some tiny African nation called Guyana Bisou; AT&T wanted to charge me over $80.00 for this call. But the date I supposedly made that call was a day I was out of town and I live alone. No relatives or friends have a key to my house, so it wasn't them that made this bogus call. BellSouth was "nice" enough to put those charges on hold while I disputed them with AT&T. AT&T, once I finally got past their annoying push for me to get their long distance services, refused to do anything about the charge. They said I made the call and I have to pay it. I went round and round with them for a week, always having to speak to another "supervisor" before I finally gave up. I called the NC Attorney General Consumer Affairs office and they said this is called "cramming" and they thought AT&T had stopped. "Cramming" is illegal. So upon their recommendation, I filed a formal complaint with the NC AG's office AND the FCC. I'll have you know that before I ever heard anything back from the FCC, AT&T had credited my account for the entire charge. I've discontinued any service with BellSouth because of this. I don't need a land line in my house; I use a cell phone that has NOTHING to do with BellSouth OR AT&T. Neither of them will ever get my business again!!! So what I'm saying to you is to PLEASE call the Georgia Attorney General AND the FCC and file complaints with both. You WILL get results because what they are doing is illegal. Good luck!
Diana
Raleigh,North Carolina,
U.S.A.
Report them to the FCC and the Georgia Atty General
#4Consumer Suggestion
Fri, November 19, 2004
Cathy, I feel for you because the same thing happened to me with my BellSouth phone. The difference was this: 1) The offensive ripoff company was AT&T (I did NOT use them for long distance or anything else); and 2) I had a BellSouth voice line, but my PC was hooked up with our cable company high-speed internet connection--no phone line involved. I had a charge from AT&T appear on my BellSouth bill for a 13 minute call to some tiny African nation called Guyana Bisou; AT&T wanted to charge me over $80.00 for this call. But the date I supposedly made that call was a day I was out of town and I live alone. No relatives or friends have a key to my house, so it wasn't them that made this bogus call. BellSouth was "nice" enough to put those charges on hold while I disputed them with AT&T. AT&T, once I finally got past their annoying push for me to get their long distance services, refused to do anything about the charge. They said I made the call and I have to pay it. I went round and round with them for a week, always having to speak to another "supervisor" before I finally gave up. I called the NC Attorney General Consumer Affairs office and they said this is called "cramming" and they thought AT&T had stopped. "Cramming" is illegal. So upon their recommendation, I filed a formal complaint with the NC AG's office AND the FCC. I'll have you know that before I ever heard anything back from the FCC, AT&T had credited my account for the entire charge. I've discontinued any service with BellSouth because of this. I don't need a land line in my house; I use a cell phone that has NOTHING to do with BellSouth OR AT&T. Neither of them will ever get my business again!!! So what I'm saying to you is to PLEASE call the Georgia Attorney General AND the FCC and file complaints with both. You WILL get results because what they are doing is illegal. Good luck!
Diana
Raleigh,North Carolina,
U.S.A.
Report them to the FCC and the Georgia Atty General
#5Consumer Suggestion
Fri, November 19, 2004
Cathy, I feel for you because the same thing happened to me with my BellSouth phone. The difference was this: 1) The offensive ripoff company was AT&T (I did NOT use them for long distance or anything else); and 2) I had a BellSouth voice line, but my PC was hooked up with our cable company high-speed internet connection--no phone line involved. I had a charge from AT&T appear on my BellSouth bill for a 13 minute call to some tiny African nation called Guyana Bisou; AT&T wanted to charge me over $80.00 for this call. But the date I supposedly made that call was a day I was out of town and I live alone. No relatives or friends have a key to my house, so it wasn't them that made this bogus call. BellSouth was "nice" enough to put those charges on hold while I disputed them with AT&T. AT&T, once I finally got past their annoying push for me to get their long distance services, refused to do anything about the charge. They said I made the call and I have to pay it. I went round and round with them for a week, always having to speak to another "supervisor" before I finally gave up. I called the NC Attorney General Consumer Affairs office and they said this is called "cramming" and they thought AT&T had stopped. "Cramming" is illegal. So upon their recommendation, I filed a formal complaint with the NC AG's office AND the FCC. I'll have you know that before I ever heard anything back from the FCC, AT&T had credited my account for the entire charge. I've discontinued any service with BellSouth because of this. I don't need a land line in my house; I use a cell phone that has NOTHING to do with BellSouth OR AT&T. Neither of them will ever get my business again!!! So what I'm saying to you is to PLEASE call the Georgia Attorney General AND the FCC and file complaints with both. You WILL get results because what they are doing is illegal. Good luck!
