- Report: #1190398
Complaint Review: uSell - Internet
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Author Confirmed
Why?
uSell
Internet, USA
Phone:
631-865-0022
Web:
www.usell.com
Categories:
Business Rating:
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uSell and Guzu Sends bogus checks New York Internet
October 7 2014 I agreed to sell my onld iPhone in exchange for cash. I completed everything as directed and received a check. The chaek was deposited. My bank contacted me to informme that the check was no good and I would be charged $20.00 in fees. I imediatly contacte the companies involved and received the following;
Lindsey Young (Guzu)
Nov 14 15:05
Hey Neal,
This was a discrepancy on the banks side and for this we apologize. I can have a certified check sent in the amount of $75 to cover the original check plus the $20 in fees you were sent. I can have this sent first thing Monday morning with tracking to ensure speedy delivery!
Thanks,
Lindsey Young
Customer Service
Guzu.com
631-865-0022
and
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Now neither of them return email or phone calls. This is a scam to get users to "recycle" their electrinic devices in exchange for cash.
1 Updates & Rebuttals
Guzu.com
Deer Park,New York,
Guzu Customer Concerns
#2REBUTTAL Owner of company
Wed, February 04, 2015
We had spoken to Neal about this issue, and the issue was resolved. A money order was sent out to him on 12/2/14, and was received by him on 12/5/14. The money order has been cashed, so the customer has received proper payment for this transaction.
