- Report: #38983
Complaint Review: V2Premier/VISCOM - Internet
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V2Premier/VISCOM
www.V2premier.com Internet, U.S.A.
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V2PREMIER HAS STUPID TECHS V2Premier ripoff "Idiots R' Us" Minneapolis Internet
Idiots, scam artists, and retards. That sums up V2premier. I have no beef with the hardware, my beef is with the support staff and the "retard looking" Anderson guy. Normally you see these guys at fairs selling "dice-O-matics," in this case they are selling computers on SHOPNBC. I bought my computer in February (2002).
Here is what the SUPPORT staff would do: I would send a detailed Email to them,(some taking 45 minutes to an hour to compose) explaining my problem. They would not reply. Then when I emailed them to ask why they didn't reply to my problem, they would send me a "Form Email" stating I would have to ask a SPECIFIC question. Can you get more specific then "Why didn't you answer my Emal?" I think not.
Most Techs are not familiar with the components of the systems they sell. That's scary. Once, I kid you not, I talked to a tech from Pakistan or India. Everything had to be phonetic. He would say "WINSOCK," I would say "WUHH?" William-Ida-Nora-sam...... Possibly this guy was their BEST tech. But to put him on the telephone is ludicrous with the inability to speak English. In all fairness, I would not be a tech on the phone in India, I think language is essential to communicate even the most trivial ideas.
To all of you thinking about a computer, steer away from SNOPNBC, or anything like it. Buy locally, you may pay more but what price do you put on "interacting with IDIOTS." I feel, if you don't have to, don't. After this experience I would never shop SHOPNBC for ANYTHING. The LIE that resonates through all these reports you see, is the false claim of helpful support staff.
Michael
Milwaukee, Wisconsin
U.S.A.
Here is what the SUPPORT staff would do: I would send a detailed Email to them,(some taking 45 minutes to an hour to compose) explaining my problem. They would not reply. Then when I emailed them to ask why they didn't reply to my problem, they would send me a "Form Email" stating I would have to ask a SPECIFIC question. Can you get more specific then "Why didn't you answer my Emal?" I think not.
Most Techs are not familiar with the components of the systems they sell. That's scary. Once, I kid you not, I talked to a tech from Pakistan or India. Everything had to be phonetic. He would say "WINSOCK," I would say "WUHH?" William-Ida-Nora-sam...... Possibly this guy was their BEST tech. But to put him on the telephone is ludicrous with the inability to speak English. In all fairness, I would not be a tech on the phone in India, I think language is essential to communicate even the most trivial ideas.
To all of you thinking about a computer, steer away from SNOPNBC, or anything like it. Buy locally, you may pay more but what price do you put on "interacting with IDIOTS." I feel, if you don't have to, don't. After this experience I would never shop SHOPNBC for ANYTHING. The LIE that resonates through all these reports you see, is the false claim of helpful support staff.
Michael
Milwaukee, Wisconsin
U.S.A.
