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  • Report:  #492340

Complaint Review: ValMax - ValueMax - Intelius - not known Connecticut

Reported By:
Kenrogers1 - Saugus, Massachusetts, USA
Submitted:
Updated:

ValMax - ValueMax - Intelius
unknown not known, Connecticut, United States of America
Phone:
888-241-00
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Yes, I was scammed by these people and didn't catch the $19.95 monthly charges since July 2008. Its now totaling over $280 and my CC will only allow me to dispute 4 months of unauthorized charges. I have no idea how they got my CC number or how I had signed up for this, but it is now costing me $23.95 per month. I called the VALMAX 888-241-0049 number and eventually spoke to a customer service rep, who could only credit me for one month. I asked for a supervisor and was told they will credit me with the full cost since its unknown unauthorized signup dated July 2008. I am not optimistic about seeing all that lost money credited. There was NEVER a single email sent to me from this company, nor was any 'discount gift cards' ever supplied. Its almost like tossing $20 in the trash every month! Being on a fixed income, its very hard to keep track of every penny spent, especially if there are scammers like this who prey on unsuspecting Internet users. I tried to report this to the BBB in Connecticut, but they require a full address, but I have none. I also filed with the Attorney Generals office in CT. I just hope no one else falls prey to these  leeches! I sent warning email to all my contacts and friends to be on the lookout for unauthorized credit card charges.


1 Updates & Rebuttals

Flynrider

Phoeix,
Arizona,
U.S.A.
Not really.

#2

Wed, September 09, 2009

"Being on a fixed income, its very hard to keep track of every penny spent"

   It isn't that hard (especially on a fixed income).   All you really have to do is take half a minute out of a day each month and LOOK at your monthly statement.   Seriously, in these days where electronic fraud is running rampant, it's insane not to review all of your financial statements each and every month.  Had you bothered to do this in July of '08, this scam would have cost you $0.

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