CHUCK
NORRIS,#2Consumer Comment
Tue, August 17, 2010
HE SAYS
No Complaints in Last 36 Months
IS THAT A JOKE? IS THAT FOR REAL? BECAUSE THIS IS A COMPLAINT THAT HAPPENED IN DECEMBER 2009!!! GET WITH IT!!!
HE SENT SPAM WITHOUT FOLLOWING THE CAN-SPAM ACT RULE #5!!!!
SEE HERE ----> http://www.ftc.gov/bcp/edu/pubs/business/ecommerce/bus61.shtm
LAW BROKEN WOULDN'T YOU SAY?
Just because the bbb.org didn't record it. Well maybe someone should be giving them a call!
CHUCK
NORRIS,#3Consumer Comment
Tue, August 17, 2010
The guy sent out spam WITHOUT notifying me how to not receive any more spam from him, which actually breaks the CAN-SPAM Act. IT DID NOT MATTER HOW MY EMAIL ADDRESS WAS OBTAINED.
And I did not forget anything! I haven't forgot about you have I!?!?! HAHA!! It doesn't matter how you obtained my emailllllllllllll. How many times do I have to say it!??? If it's out there, you still have to follow the law and provide a way for people to not receive any more email from you!!!
It clearly states at the FTC.GOV rule #5, http://www.ftc.gov/bcp/edu/pubs/business/ecommerce/bus61.shtm, the compliance guide for businesses sending spam...
5. Tell recipients how to opt out of receiving future email from you.
Your message must include a clear and conspicuous explanation of how
the recipient can opt out of getting email from you in the future.
He did not include that in the original email, therefore the law was broken.
He says....
You will see this incident is an isolated issue with an individual who
obviously forgot that his resume was posted in public space
Why is it so obvious that I forgot anything???? IT DIDN'T MATTER HOW YOU OBTAINED MY EMAIL ADDRESS!! I was pissed off that you didn't follow the THE LAW. Simple. And then on top of that you threatened my privacy by saying...
I will ensure as you say it the world will know of
your true motivations and all about you!
Isolated issue? I don't think so. I'm sure he sends out thousands of emails without following the CAN-SPAM Act guidelines.
Also WHO REALLY WANTS TO WORK FOR A COMPANY THAT SENDS OUT SPAM???? And doesn't follow the law.
And by the way folks, it really is spam. He says it's not spam, but spam is anything that's unsolicited. Here is the definition --> to send unsolicited electronic mail or text messages simultaneously to a number of e-mail addresses or mobile phones.
Just because he obtained my email address doesn't mean it's all of a sudden okay to come up and start advertising job's in my face without following the CAN-SPAM Act guideline #5. There are legal ways of sending unsolicited email, SPAM. The guide tells businesses how. He just didn't do it the right way or follow the guide. HE COMPLETELY DISREGARDED THE FTC.GOV COMPLIANCE GUIDE! HORRIBLE!!! HORRIBLE BUSINESS MAN!!!
If you guys have any question just google this guy's name, the first thing that comes up for Chris Del Grande is ripoffreport.com, with not surprisingly, another complaint! HAHA!
Everything I said and pointed out about the company in the first email is true. He didn't respond to HALF the things I pointed out. Do a little research... You'll see.
DO YOURSELF A FAVOR AND DON'T WORK FOR THIS COMPANY OR BE A CUSTOMER WITH ANY COMPANY THAT CHRIS DEL GRANDE IS ASSOCIATED WITH.
BY THE WAY IT TOOK HIM OVER 5 MONTHS TO RESPOND TO MY COMPLAINT! THAT'S HOW MUCH THIS GUY CARES!
OVER 5 MONTHS TO RESPOND!!!
OVER 5 MONTHS TO RESPOND!!!
LET ME SAY IT AGAIN!
OVER 5 MONTHS TO RESPOND!!!
*******I THINK HE'S THE ONE FORGETTING SOMETHING!*******
ANYONE WHO CARED ABOUT THEIR BUSINESS WOULD HAVE RESPONDED TO A COMPLAINT MUCH SOONER. THIS IS HORRIBLE HORRIBLE HORRIBLE CUSTOMER SERVICE! If you even want to call it customer service because it's more like a joke.
valuedmerchants.com
Idaho,#4REBUTTAL Owner of company
Wed, May 19, 2010
We do not send spam email. We simply reply to resumes sent in directly to our advertisements and resumes posted in public space on Monster.com, Hotjobs.com etc. For anyone who has questions on our company, these or any other issues. Please see the following links!
Better Business Bureau Report - No Complaints in Last 36 Months - B+ Rating -
Or simply google any of the following
Valued Merchant Services
You will see this incident is an isolated issue with an individual who obviously forgot that his resume was posted in public space.
Our company is dedicated to our customers, clients and partners rights and privacy
See our privacy policy - http://www.valuedmerchants.com/policy.php
Any Questions Contact:
Chris Del Grande
President
Valued Merchant Services
A Registered ISO/MSP of Wells Fargo Bank, N.A.
800.531.8575 x 102
877.885.1740 Fax
[email protected]
www.valuedmerchants.com
CHUCKNORRIS
USA#5Author of original report
Wed, December 09, 2009
VALUEDMERCHANTS.COM THREATENED ME!!
THEY THREATENED MY RIGHT TO PRIVACY!!
WOULD THEY THREATEN A CUSTOMER'S PRIVACY AS WELL? OR MAYBE EVEN AN EMPLOYEE'S?!!?
ALL I DID WAS MAKE A REQUEST TO NOT RECEIVE SPAM FROM THEM!!
Here's the story:
After I sent a request to Chris Del Grande who works at for valuedmerchants.com, to not receive additional spam, he threatened me.
He said that the email that I got wasn't spam because he got it off my resume. I can get someone's phone number out of a phone book, that doesn't mean I can call them up and spam them. So then he said that he would be responding to my RipoffReport.com report, which he obviously hasn't, and at the same time he said he would post my resume on here. That's a very obvious threat to someone's right to privacy. I told him to do it and that I would sue him and his company if he did.
This guy is a scum bag. He's a pathetic human being for threatening me. He threatened me because I simply requested to not receive additional spam from his company. Do you think you would really want to be a customer at valuedmerchants.com or even an employee?
He probably treats everyone like crap.
Here's a copy of the email I got in response to a request to not receive additional email. Imagine if you were a customer or an employee! I'm nobody and this guy is threatening me. And please don't delete it RipoffReport.com like you did with my first report.
IT'S BEEN EDITED SO THERE IS NO CONTACT INFORMATION. BUT IT SHOULDN'T BE TOO HARD TO FIND THIS SCUM BAG AND SCUM OF THE EARTH COMPANY IF YOU DO A GOOGLE SEARCH.
HERE'S WHAT HE SAID!
From: Chris Del Grande ValuedMerchants.com
To: Chuck Norris
Subject: RE: Positions Available - Reply to Schedule an Interview
Date: Mon, 7 Dec 2009 11:43:36 -0700
I will be responding to your Ripoffreport.com messages shortly with a copy of your initial email response and resume sent to us as a response to our advertisement. I did in fact not send you any spam, but response to that email / resume / ad response.
You should be ashamed of the time and effort you have put into attempting to damage our companies reputation.
I will ensure as you say it the world will know of your true motivations and all about you!
Best of luck to you. You have been removed and will not be emailed again regarding your resume which was submitted here.