- Report: #1369938
Complaint Review: Vehicle Services Department - Plano Texas
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Vehicle Services Department
6400 Pinecrest Drive Suite 400 Plano, 75024-2959 Texas, USA
Phone:
800-694-3409
Web:
none provided in any letters to me
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Vehicle Services Department Every 2-3 months I receive a letter about my 2013 Ford Explorer warranty, states I must get a contract from them Plano Texas
Every 2-3 months I receive a letter from Vehicle Services Department, stating my 2013 Ford Explorer warranty has expired and that I MUST purchase an extended warranty from this company. I have called several times to request stopping these letters and annoying phone calls. I requested they take my name off their contact list. BUT they continue to harass me with warnings about major repairs that will cost me a lot of money.
Please inform this company that I am not interested in purchasing an extended warranty plan from them, as IZ have Ford Extended Service Plan 5 years or 75,000 miles, purchased from my Ford dealer.
1 Updates & Rebuttals
FloridaNative
Palm Beach Gardens,Florida,
USA
Check the FTC website about vehicle warranties
#2Consumer Comment
Sun, April 30, 2017
There are several vehicle warranty scams out there - so much so that the FTC has a warning about them. Look up the FTC website, and even Consumer Reports, to see what to do about these mailers. You can file a complaint with the FTC so they can go after the scammers. No one is required to have a vehicle warranty. That alone tells you it is a scam.
Protect yourself. Don't reply to the letter. Don't provide any information. Report them to the FTC and follow the instructions.
