- Report: #1356985
Complaint Review: Vehicle Services Department - Plano Texas
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Vehicle Services Department
6400 Pinecrest Drive, Suite 400 Plano, 75024 Texas, USA
Phone:
877-334-4872
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Vehicle Services Department I received a "fishing" letter on bright pink paper warning me to update my (nonexistent) vehicle service contract. Plano Texas
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I received a stern warning letter, printed on bright pink paper, telling me I must "act immediately" to update my vehicle service contract (I don't have one). There was a deadline about two weeks away, and more warning language, to wit: "By neglecting to replace your coverage you will be at risk of being financially liable for any and all repairs after your factory warranty expires. However, you will still have time to activate your service contract on your vehicle before it's too late. No vehicle inspection will be required." It's easy to see how an older person, persons who are undereducated, who may be English learners -- could be intimidated or confused by such a letter. I did read one such case in the Ripoff files where someone was taken in and did pay them some money. My personal vehicle is a 25-year-old Jeep with 174,000 miles on it, which hasn't seen any warranty in a long time, so it was a no-brainer for me. I hope others will be cautious when getting letters like this, and I'm also going to share this on social media. Thanks for sharing Ripoffs with others.
