- Report: #372231
Complaint Review: Verizon FIOS - Tampa Florida
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Author Confirmed
Why?
Verizon FIOS
PO Box 920041, Dallas, TEXAS Tampa, Florida, U.S.A.
Phone:
877-896-1152
Web:
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Verizon FIOS Verizon RIP-OFF "Screw Job" Tampa Florida
Let's make this short and to the point. Approximately one year ago I canceled my Verizon FIOS service, not worth the price. I returned all the equipment to the store location on Dale Mabry Ave, Tampa as request. That's the last I heard form Verizon, until in August I get a letter in the mail and several telephone calls from a collection agency saying that I owe them $950 for Verizon equipment that I did not return. I refused to pay it. Verizon refuses to discuss it. Now I have a bad remark on my credit report.
Addidtionally, Verizon owes me a $150 refund from my telephone bill, I have requested a refund over a month ago and have a confirmation number. I called them and they tell me that is currently being processed. I told them if I owed them $150 they would call me everyday asking for me to make arrangements. So I guess I'll have to call Verizon everyday and ask for a payment arrangement be made with them or I'll turn it into a collection agency.
I hate verizon!!!!
Verizon Sucks
Tampa, Florida
U.S.A.
Addidtionally, Verizon owes me a $150 refund from my telephone bill, I have requested a refund over a month ago and have a confirmation number. I called them and they tell me that is currently being processed. I told them if I owed them $150 they would call me everyday asking for me to make arrangements. So I guess I'll have to call Verizon everyday and ask for a payment arrangement be made with them or I'll turn it into a collection agency.
I hate verizon!!!!
Verizon Sucks
Tampa, Florida
U.S.A.
2 Updates & Rebuttals
Anonymous
Seffner,Florida,
U.S.A.
Verizon - Helpful Information
#2Consumer Suggestion
Tue, September 16, 2008
Try calling the following people. I hope this helps you! Verizon - Florida Robin McVicker Executive Assistant to Alicia Trigo SE Customer Experience (Although I would rephrase to Customer Nightmare) CORRECT CELLULAR TELEPHONE NUMBER: 813-989-1003!! MORE INFORMATION: Verizon Legal Department - Terry Scobie at 813-483-2610 To summarize, if you get in touch with someone up the ladder at Verizon, call them each and every day for days on end, multiple times a day and bug the living crap out of them. DO NOT STOP CALLING THESE PEOPLE!!
Anonymous
Seffner,Florida,
U.S.A.
Verizon FIOS - Hepful Information
#3Consumer Suggestion
Tue, September 16, 2008
Try calling the following people. I hope this helps you! Verizon - Florida Robin McVicker Executive Assistant to Alicia Trigo SE Customer Experience (Although I would rephrase to Customer Nightmare) CORRECT CELLULAR TELEPHONE NUMBER: 813-989-1003!! MORE INFORMATION: Verizon Legal Department - Terry Scobie at 813-483-2610 To summarize, if you get in touch with someone up the ladder at Verizon, call them each and every day for days on end, multiple times a day and bug the living crap out of them. DO NOT STOP CALLING THESE PEOPLE!!
