- Report: #90759
Complaint Review: Verizon Prepay - Harrisburg Pennsylvania
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Verizon Prepay
Verizon.com Harrisburg, 17106 Pennsylvania, U.S.A.
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Verizon Prepay Re-up ripoff: Bait and switch by Verizon on Pre-Pay phones Harrisburg Pennsylvania
I purchased a pre-paid Motorola phone from Verizon. Worked fine until I had to replace the battery. Not totally unexpected, however the battery cost about half the original price of the phone. Within a month "low battery", " cannot charge" appeared on the screen. Verizon "switched-out" the battery at no charge. I was satisfied until three days later the same message appeared on the phone.
I went back two more times, with the same complaint, same result. After the third attempt to correct the problem, I bought a new charging cord, that they thought would solve the "no charging". I purchased a $30 re-up, expecting the problem was solved. It didn't go away. Now, the phone is being declared UN-REPAIRABLE. If it was on it's last leg, why wasn't I told? I am out $30. And there is only ONE phone available to replace mine, at twice the price. BAD BUSINESS.
Patricia
Hershey, Pennsylvania
U.S.A.
I went back two more times, with the same complaint, same result. After the third attempt to correct the problem, I bought a new charging cord, that they thought would solve the "no charging". I purchased a $30 re-up, expecting the problem was solved. It didn't go away. Now, the phone is being declared UN-REPAIRABLE. If it was on it's last leg, why wasn't I told? I am out $30. And there is only ONE phone available to replace mine, at twice the price. BAD BUSINESS.
Patricia
Hershey, Pennsylvania
U.S.A.
