Augustine
Port Jervis,#2Consumer Comment
Thu, September 19, 2002
DISPUTE - CRIMINAL COMPLAINT ACC NO: (914) 850-XX\\\ Adjustment Details Adjustment Type Debit Adjustment Code Breakage Collected Amount $111.62 Balance Before $111.62 Balance After $0.00 Adjustment Date 09/14/2002 6:38 AM THE BREAKAGE SHOULD NOT HAVE OCCURRED UNTIL 2400-HRS (12-MIDNIGHT) I activated an older model phone at Radio Shack for the VERIZON FREEUP service. It cost $25. and I gave the phone to my wife, so she would have a cell phone. Initially she received about 300-daytime minutes and about 2000 night/weekend minutes. For the first two or three months we had no problem, but as we started renewing the purchases, we received LESS and LESS minutes in the plan. When we renewed the service on the 22nd of the month, the time expired two months later on the 21st, then it expired on the 20th, 19th, 18th, 17th, 16th 15th and this week Sept 14th. The phone was supposed to be connected until 2400-hours (midnight). We got disconnected in the morning on the 14th of Sept. Before September 14th my wife had over 600/MINUTES AFTER 9-pm, OVER 300-DAYTIME MINUTES and over 2000-weekend minutes credited on her account. THESE WERE MINUTES THAT WE PURCHASED - PAID FOR IT WITH US-AMERICAN DOLLARS - CASH. $111.62. THESE MINUTES WERE STOLEN FROM US IN A CORPORATE SCHEME TO DEFRAUD CONSUMERS, BY VERIZON WIRELESS COMMUNICATIONS INC. I fell for their deceptive and misleading ads, and purchased a $50-unit, which now gave my wife about 100-minutes /daytime and 500-weekend minutes. THE COMPANY STOLE HER PREVIOUS 3000-MINUTES THAT WAS SAVED UP ON THE ACCOUNT, THAT WE NEVER USED. THE COMPANY PREMATURELY DISCONNECTED OUR SERVICE ON SEPT 14TH, PRIOR TO THE MIDNIGHT DEADLINE OF EXPIRATION, THEN THEY CONFISCATED ALL AVAILABLE SAVED MINUTES WITHOUT A VALID AND JUSTIFIABLE REASON. THIS CONSTITUTES "THEFT BY DECEPTION". $111.62 As a former law enforcement officer I have to reasonably conclude, that VERIZON WIRELESS COMMUNICATIONS INC,(FREE-UP) is engaged in operating a criminal enterprise in which thousands of consumers are victims of an intentional scheme to defraud financial scam. Submitted for your information and any action deemed appropriate. Augustine Jr & Elizabeth Port Jervis, NY 12771 (845)858-XXXX Complainants & defrauded consumers. cc; NYS. Attorney General cc: FBI NY Field Office cc: Federal Trade Commission cc: Federal Communications Commission cc: US. Department of Justice cc. NYS.Public Service Commission cc: Governor George Pataki cc: Internal Revenue Service
Augustine
Port Jervis,#3Consumer Comment
Thu, September 19, 2002
DISPUTE - CRIMINAL COMPLAINT ACC NO: (914) 850-XX\\\ Adjustment Details Adjustment Type Debit Adjustment Code Breakage Collected Amount $111.62 Balance Before $111.62 Balance After $0.00 Adjustment Date 09/14/2002 6:38 AM THE BREAKAGE SHOULD NOT HAVE OCCURRED UNTIL 2400-HRS (12-MIDNIGHT) I activated an older model phone at Radio Shack for the VERIZON FREEUP service. It cost $25. and I gave the phone to my wife, so she would have a cell phone. Initially she received about 300-daytime minutes and about 2000 night/weekend minutes. For the first two or three months we had no problem, but as we started renewing the purchases, we received LESS and LESS minutes in the plan. When we renewed the service on the 22nd of the month, the time expired two months later on the 21st, then it expired on the 20th, 19th, 18th, 17th, 16th 15th and this week Sept 14th. The phone was supposed to be connected until 2400-hours (midnight). We got disconnected in the morning on the 14th of Sept. Before September 14th my wife had over 600/MINUTES AFTER 9-pm, OVER 300-DAYTIME MINUTES and over 2000-weekend minutes credited on her account. THESE WERE MINUTES THAT WE PURCHASED - PAID FOR IT WITH US-AMERICAN DOLLARS - CASH. $111.62. THESE MINUTES WERE STOLEN FROM US IN A CORPORATE SCHEME TO DEFRAUD CONSUMERS, BY VERIZON WIRELESS COMMUNICATIONS INC. I fell for their deceptive and misleading ads, and purchased a $50-unit, which now gave my wife about 100-minutes /daytime and 500-weekend minutes. THE COMPANY STOLE HER PREVIOUS 3000-MINUTES THAT WAS SAVED UP ON THE ACCOUNT, THAT WE NEVER USED. THE COMPANY PREMATURELY DISCONNECTED OUR SERVICE ON SEPT 14TH, PRIOR TO THE MIDNIGHT DEADLINE OF EXPIRATION, THEN THEY CONFISCATED ALL AVAILABLE SAVED MINUTES WITHOUT A VALID AND JUSTIFIABLE REASON. THIS CONSTITUTES "THEFT BY DECEPTION". $111.62 As a former law enforcement officer I have to reasonably conclude, that VERIZON WIRELESS COMMUNICATIONS INC,(FREE-UP) is engaged in operating a criminal enterprise in which thousands of consumers are victims of an intentional scheme to defraud financial scam. Submitted for your information and any action deemed appropriate. Augustine Jr & Elizabeth Port Jervis, NY 12771 (845)858-XXXX Complainants & defrauded consumers. cc; NYS. Attorney General cc: FBI NY Field Office cc: Federal Trade Commission cc: Federal Communications Commission cc: US. Department of Justice cc. NYS.Public Service Commission cc: Governor George Pataki cc: Internal Revenue Service
Augustine
Port Jervis,#4Consumer Comment
Thu, September 19, 2002
DISPUTE - CRIMINAL COMPLAINT ACC NO: (914) 850-XX\\\ Adjustment Details Adjustment Type Debit Adjustment Code Breakage Collected Amount $111.62 Balance Before $111.62 Balance After $0.00 Adjustment Date 09/14/2002 6:38 AM THE BREAKAGE SHOULD NOT HAVE OCCURRED UNTIL 2400-HRS (12-MIDNIGHT) I activated an older model phone at Radio Shack for the VERIZON FREEUP service. It cost $25. and I gave the phone to my wife, so she would have a cell phone. Initially she received about 300-daytime minutes and about 2000 night/weekend minutes. For the first two or three months we had no problem, but as we started renewing the purchases, we received LESS and LESS minutes in the plan. When we renewed the service on the 22nd of the month, the time expired two months later on the 21st, then it expired on the 20th, 19th, 18th, 17th, 16th 15th and this week Sept 14th. The phone was supposed to be connected until 2400-hours (midnight). We got disconnected in the morning on the 14th of Sept. Before September 14th my wife had over 600/MINUTES AFTER 9-pm, OVER 300-DAYTIME MINUTES and over 2000-weekend minutes credited on her account. THESE WERE MINUTES THAT WE PURCHASED - PAID FOR IT WITH US-AMERICAN DOLLARS - CASH. $111.62. THESE MINUTES WERE STOLEN FROM US IN A CORPORATE SCHEME TO DEFRAUD CONSUMERS, BY VERIZON WIRELESS COMMUNICATIONS INC. I fell for their deceptive and misleading ads, and purchased a $50-unit, which now gave my wife about 100-minutes /daytime and 500-weekend minutes. THE COMPANY STOLE HER PREVIOUS 3000-MINUTES THAT WAS SAVED UP ON THE ACCOUNT, THAT WE NEVER USED. THE COMPANY PREMATURELY DISCONNECTED OUR SERVICE ON SEPT 14TH, PRIOR TO THE MIDNIGHT DEADLINE OF EXPIRATION, THEN THEY CONFISCATED ALL AVAILABLE SAVED MINUTES WITHOUT A VALID AND JUSTIFIABLE REASON. THIS CONSTITUTES "THEFT BY DECEPTION". $111.62 As a former law enforcement officer I have to reasonably conclude, that VERIZON WIRELESS COMMUNICATIONS INC,(FREE-UP) is engaged in operating a criminal enterprise in which thousands of consumers are victims of an intentional scheme to defraud financial scam. Submitted for your information and any action deemed appropriate. Augustine Jr & Elizabeth Port Jervis, NY 12771 (845)858-XXXX Complainants & defrauded consumers. cc; NYS. Attorney General cc: FBI NY Field Office cc: Federal Trade Commission cc: Federal Communications Commission cc: US. Department of Justice cc. NYS.Public Service Commission cc: Governor George Pataki cc: Internal Revenue Service