Marilyn
Brooklyn,#2Consumer Comment
Sat, September 16, 2006
PUCO I CONTACTED FEDERAL TRADE COMMISSION AND ATTORNEY GENERAL. FTC said that they charge if you fill a formal complaint agaist Verizon. The contract state that early termination fee is $175. Fraudulent overcharges are real,but I don't know if FTC really can help us because they didn't help me out. Attorney General faxed them my complaint to try to get me a bill reduction but these stupids agencies really do nothing serious to stop Verizon illegal practices.
Wai
Dublin,#3Consumer Comment
Sun, September 10, 2006
I was also ripoff by Verizon, I called them to let them know that I will port my # over to another carrier after my contract ends on 8/23. So they accidently disconnect & reconnect my service before 8/23 and charged me $175 ETF. I called and they said they will credit my account but the request was denied. Let Verizon know that you will contact PUCO and file a complaint with them if your problem is not resolved. If PUCO have enough complaint against Verizon, they company will be fined.
Marilyn
Brooklyn,#4Consumer Suggestion
Sun, August 27, 2006
I was also rippoff by Verizon and I filled out a complaint against them with FTC, Attorney General, and Department of consumers affairs. I requested service termination on7/24/06 but they are still billing me for september. They charged us almost $500 extra for downloads/messaging we never used. $70 for each line totallizing $350 when the contract states only $60 for 2 lines sharing 700 minutes. We have to wait for these agencies investigations for maybe 1-2 months but I hope that my bill can be drastically reduced because verizon misleaded my with false information. DO NOT CONTACT THEM ANYMORE, CONTACT FEDERAL TRADE COMMISSION AND FILL A COMPLAINT IN THEIR WEBSITE AND PRINT OUT A COPY FOR YOUR RECORDS. BEST OF LUCKS! Marilyn. NEW YORK