- Report: #639861
Complaint Review: Verizon - Englewood New Jersey
Reported By:
Jane -
Englewood, New Jersey, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Verizon
Englewood, New Jersey, United States of America
Phone:
Web:
www.verizon.com
Categories:
Business Rating:
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Verizon Inside Wire Maintenance - sick joke Englewood, New Jersey
My landline was so afflicted with static that calls were indecipherable.
After many calls to customer "service" Verizon finally agreed to send out a technician, who told me that I needed a new phone, which I bought. Needless to say, it didn't correct the problem. Another month went by, another technician came and said I needed data filters on my lines. I bought them, and again, there was no improvement. Another month...
Now, it seems,after paying for inside wiring maintenance for at least 3 years, at a significant cost, it would be too much trouble, according to this technician, to check my inside wiring for problems, but "in his experience...it was always the burglar alarm." He recommended that I buy a new one.
I am in the process of terminating my landline service and writing off nearly $300 in wire maintenance changes.
