A stranger ordered a cellphone online on 11-1-18, w/out my consent. I got email from ups company that I will get a pkg but didn't say what was it. When the pkg was deliver, I opened pkg & I was surprised. Days later I realized there was a bill charged me. I researched Verizon customers service for phone # & they told me to send $1600 phone back to crtc return in Forth, Tx. They would not give e-mails so could send pictures of bill & cellphone images. I called the Verizon fraud, they didn't help at all. They only want me send back the cellphone. They don't care if you had credit sore fraud or personal information scams. Worst customers service. Anyone could help me w/these scams or clear my bill.